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  1. HipChat
  2. HCPUB-3467

Cannot apply Atlassian Data Center Stack License to HipChat Server

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • None
    • HCS 2.2.4
    • None
    • Severity 3 - Minor

    Description

      Problem

      • Cannot apply an Atlassian Data Center Stack License to a HipChat Server instance.
      • The same license can apply to a node running HipChat Data Center.

      Steps to reproduce:

      • Attempt to add the license key to a HipChat Server via the web UI or command line.

      Actual results:

      • An error occurs, for example:
        hipchat license -i license.txt
        Error: The license does not support HipChat Server
        

      Expected results:

      License should apply without an issue.

      Solution

      This has been fixed in HipChat Server 2.2.6.

      Workaround

      If upgrading to 2.2.6 is not practical for the forseeable future, please refer to the following article for steps to workaround the issue:

      https://confluence.atlassian.com/hipchatkb/cannot-apply-atlassian-data-center-stack-license-to-a-hipchat-server-938019746.html?_cachebust=8840286254

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              Unassigned Unassigned
              kbaxley Kent Baxley
              Archiver:
              mandreacchio Michael Andreacchio

              Dates

                Created:
                Updated:
                Resolved:
                Archived: