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  1. HipChat
  2. HCPUB-3374

HipChat Cloud: Mac client keeps on crashing on MacOS High Sierra 10.13 Beta (17A291m)

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Details

    • Bug
    • Resolution: Won't Fix
    • Highest
    • None
    • None
    • Crash/freeze
    • None
    • Severity 2 - Major

    Description

      Summary

      • Mac HipChat 4.29 client crashes when run on MacOS High Sierra 10.13 Beta (17A291m)

      Steps to Reproduce

      1. Upgrade to Beta MacOS High Sierra 10.13.4
      2. Install HipChat Mac client 4.29
      3. Run HipChat Mac client
      4. Let the client idle or put your machine on standby and then log back in.

      Expected Results

      • Mac client will run with no issues

      Actual Results

      • Mac client crashes despite no resource-heavy tasks
      • Mac client crashes when you log back into your machine

      Workarounds

      • Use the web client

      Attachments

        Activity

          People

            emichner Evan Michner (Inactive)
            rbenedict Ryan Benedict (Inactive)
            Archiver:
            mandreacchio Michael Andreacchio

            Dates

              Created:
              Updated:
              Resolved:
              Archived: