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  1. HipChat
  2. HCPUB-3358

Cannot login into Mac Desktop hipchat from China

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    • Resolution: Won't Do
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    Description

      HipChat version: Version 4.29.0.732

      System: Mac OS 10.12.6 

      HipChat cannot connect. 

       

      nslookup *.hipchat.com
      Server: 8.8.8.8
      Address: 8.8.8.8#53

      Non-authoritative answer:
      *.hipchat.com canonical name = hipchat.com.
      Name: hipchat.com
      Address: 52.20.139.123
      Name: hipchat.com
      Address: 34.197.215.148
      Name: hipchat.com
      Address: 52.203.44.65

       

      ping 52.20.139.123
      PING 52.20.139.123 (52.20.139.123): 56 data bytes
      Request timeout for icmp_seq 0
      Request timeout for icmp_seq 1
      Request timeout for icmp_seq 2
      Request timeout for icmp_seq 3

       

      ping 34.197.215.148
      PING 34.197.215.148 (34.197.215.148): 56 data bytes
      Request timeout for icmp_seq 0
      Request timeout for icmp_seq 1
      Request timeout for icmp_seq 2

       

      ping 52.203.44.65
      PING 52.203.44.65 (52.203.44.65): 56 data bytes
      Request timeout for icmp_seq 0
      Request timeout for icmp_seq 1
      Request timeout for icmp_seq 2

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            Unassigned Unassigned
            51c9a7f5a922 Ray Zhang
            Archiver:
            mandreacchio Michael Andreacchio

            Dates

              Created:
              Updated:
              Resolved:
              Archived: