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  1. HipChat
  2. HCPUB-3199

Desktop App display/scaling issues on windows 10

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    Details

    • Type: Suggestion
    • Status: Closed
    • Resolution: Won't Do
    • Fix Version/s: None
    • Component/s: Graphics/resolution
    • Labels:
      None
    • Feedback Policy:

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      Description

      I've recently upgraded to Windows 10 and am having some display issues with the HipChat desktop app, notably:

      • buttons at the top of the window are obscured by the window bar (can't easily access settings, my status etc.)
      • it is hard to click on items towards the edges of the window because the selection area recognised by the mouse is not aligned with the visual e.g. when clicking on a room or notification arrow towards the top of the window, you have to click about 7mm beneath the button you want.
      • text and images are slightly blurry.
      • all of the above should be visible in the screenshot.

      I'm using HipChat Version 4.29.5.1662 with a lenovo windows laptop, viewing on external monitors. My monitors are set to the corerct resultion, with no scaling of apps. Other programs work normally.

       

      Thanks

        Attachments

        1. 2017-07-07_16-18-21.png
          283 kB
        2. 2017-07-26_10-18-33.png
          124 kB
        3. HipChat_2017-07-25_07-12-10.png
          185 kB
        4. Hipchat Fenster.jpg
          69 kB
        5. screenshot-1.png
          43 kB

          Activity

            People

            Assignee:
            Unassigned Unassigned
            Reporter:
            rdickin Rosemary Dickin
            Archiver:
            mandreacchio Michael Andreacchio

              Dates

              Created:
              Updated:
              Resolved:
              Archived: