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  1. HipChat
  2. HCPUB-3029

HipChat Server CLI 'hipchat network -t' does not resolve on AWS deployments

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    Details

    • Symptom Severity:
      Severity 3 - Minor

      Description

      Summary

      In the HipChat Server CLI, the hipchat network --t (or hipchat network --test-dns) fails when ran on HipChat Server instances deployed in AWS.

      Environment

      HipChat Server v2.2.x

      Steps to Reproduce

      1. Log into the HipChat Server CLI
      2. Run hipchat network --t

      Expected Results

      The FQDN should resolve

      Actual Results

      The DNS test fails

      Warning: DNS failed to resolve <FQDN> to <IP>
      

      Workaround

      Use 'dig' to check to a DNS record:

      dig <FQDN>
      

      For example:

      dig hipchat.myserver.com
      

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              Assignee:
              rberrelleza Ramiro Berrelleza
              Reporter:
              dmaye@atlassian.com David Maye
              Archiver:
              mandreacchio Michael Andreacchio

                Dates

                Created:
                Updated:
                Resolved:
                Archived: