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  1. HipChat
  2. HCPUB-3029

HipChat Server CLI 'hipchat network -t' does not resolve on AWS deployments

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    • Severity 3 - Minor

      Summary

      In the HipChat Server CLI, the hipchat network --t (or hipchat network --test-dns) fails when ran on HipChat Server instances deployed in AWS.

      Environment

      HipChat Server v2.2.x

      Steps to Reproduce

      1. Log into the HipChat Server CLI
      2. Run hipchat network --t

      Expected Results

      The FQDN should resolve

      Actual Results

      The DNS test fails

      Warning: DNS failed to resolve <FQDN> to <IP>
      

      Workaround

      Use 'dig' to check to a DNS record:

      dig <FQDN>
      

      For example:

      dig hipchat.myserver.com
      

            rberrelleza Ramiro Berrelleza (Inactive)
            dmaye@atlassian.com David Maye
            Archiver:
            mandreacchio Michael Andreacchio

              Created:
              Updated:
              Resolved:
              Archived: