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We recently announced that we would be discontinuing our team messaging tools, Stride and Hipchat, and will therefore be closing out all related feature requests and open issues. The end of life date for Stride and Hipchat Cloud is February 15, 2019. Until that time, we will only issue product updates for security issues or critical bugs.

If you are an existing Hipchat Server or Data Center customer and feel like this issue has been closed in error, please contact support to let us know._

Our recommended migration path is to Slack - you can read more about this and other options at https://community.atlassian.com/t5/Stride-articles/Stride-and-Hipchat-Cloud-End-of-Life-Just-over-90-days-away/ba-p/940248

Thank you for your input on this ticket and for being a valued Atlassian customer.