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  1. HipChat
  2. HCPUB-2872

Error "It looks like you're not connected to the internet. Check your network connection" when trying to run HipChat app in Linux with a non-admin profile

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Details

    • Severity 3 - Minor

    Description

      Summary

      When trying to initialise the HipChat application for Linux, it throws the following error message in the client:

      Environment

      • Linux client 4.29.4.1662

      Current Behaviour

      Not possible to run the application with a default non-admin account in Linux OS.

      Expected Behaviour

      The application shouldn't report an error message when running HipChat with a non-admin account.

      Workaround

      1. Use an admin profile to run the HipChat application or use the web application.
      2. Follow the instructions mentioned in https://confluence.atlassian.com/hipchatkb/hipchat4-debian-client-doesn-t-connect-859526103.html

      Attachments

        Activity

          People

            Unassigned Unassigned
            nmarques Nagila Marques (Inactive)
            Archiver:
            mandreacchio Michael Andreacchio

            Dates

              Created:
              Updated:
              Resolved:
              Archived: