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  1. HipChat
  2. HCPUB-2471

In offline notification emails, Reply-To should have the message sender's email vs the same value as From

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    • Suggestion
    • Resolution: Won't Fix
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    • Notifications - email
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    Description

      Problem Definition

      From and Reply-To should have the same value. The admin should be able to have HipChat Server send offline notification emails from, say hipchat-notifications@example.com and have the Reply-To set to the message sender's email in HipChat. This is currently not possible as the two parameters have to go together:

      hipchat email -w
      ...
      System Emails From and Reply-To : 
      

      This is working properly in HipChat Cloud.

      Suggested Solution

      Allow HipChat Server admins to separately change the From and Reply-To fields. Additionally, allow the Reply-To field to dynamically get the email of the message's sender in the case of an offline email notification.

      Workaround

      None

      Attachments

        Activity

          People

            Unassigned Unassigned
            adridi Arbi Dridi
            Archiver:
            mandreacchio Michael Andreacchio

            Dates

              Created:
              Updated:
              Resolved:
              Archived: