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  1. HipChat
  2. HCPUB-21779

HipChat/Confluence integration does not fire HipChat notifications for a 'Question' asked

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Details

    • Bug
    • Resolution: Won't Fix
    • Low
    • None
    • HCDC 3.1.4, HCS 2.4.0
    • API and Integrations
    • None
    • Severity 3 - Minor

    Description

      Summary

      The current HipChat/Confluence integration does not fire a message notification to the configured HipChat room (public or private) when a question is asked in Confluence.

      Environment

      HipChat Server/Data Center
      HipChat Cloud
      Confluence Server 6.x
      Confluence Cloud

      Steps to Reproduce

      1. Setup the HipChat/Confluence integration
      2. In the configuration options, make sure the option 'Question is asked' is checked when a new room is linked.
      3. Create a question in that space.

      Expected Results

      A notification will populate in the configured room when a question is asked.

      Actual Results

      The below exception is thrown in the atlassian-confluence.log file on the Conlfuence server:

      2018-07-05 12:43:07,180 ERROR [AtlassianEvent::CustomizableThreadFactory-2] [hipchat.spacetoroom.service.SpaceToRoomNotificationService] hipChatNotifications Failed to obtain hipchat notifications for event com.atlassian.confluence.plugins.questions.event.QuestionCreatedEvent@32fddebf: No Hibernate Session bound to thread, and configuration does not allow creation of non-transactional one here.
      

      Notes

      The HipChat/Confluence integration is ran from the Confluence server. All other functionality for the integration works as expected.

      Workaround

      There is no known workaround.

      Attachments

        Activity

          People

            Unassigned Unassigned
            dmaye@atlassian.com David Maye
            Archiver:
            mandreacchio Michael Andreacchio

            Dates

              Created:
              Updated:
              Resolved:
              Archived: