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Type:
Bug
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Resolution: Won't Fix
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Priority:
High
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None
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Affects Version/s: None
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Component/s: Video
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Severity 2 - Major
When doing a screen-share, if you share HipChat's video-call window, the app creates an infinite loop with it, showing the same screen from multiple angles, one inside the other - like an inception.
Environment
- HipChat 4.28
- Windows 10
Steps to reproduce
- Launch HipChat and make a video call.
- Click on the screen-share button, select the option to share the entire screen.
- Make sure that you are sharing HipChat's video call window.
Expected Results
The video is shared normally without any issues.
Actual Results
It creates sort of a loop, like it was showing the same screen infinitely:
Workaround
The workaround would be changing to a different window when sharing your screen, like the browser window or whatever else you'd like to share. Just make sure not to share the video-call window itself to avoid the issue.