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  1. HipChat
  2. HCPUB-16757

IOS mobile client failed to send push notification on mobile client

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    • Icon: Bug Bug
    • Resolution: Won't Fix
    • Icon: Highest Highest
    • None
    • None
    • Notifications - Mobile
    • None
    • Severity 1 - Critical

      Summary

      IOS mobile client above unable to receive a push notification for the mobile client.

      Environment

      • IOS mobile client

      Step to reproduce

      1. Set your desktop client to idle or go offline
      2. Ask someone to send you @mention or 1-on-1 chat
      3. No push notification is received on the mobile client
      4. However, the user still received email notification

      Expected Results

      The user received a push notification on their mobile client

      Actual Results

      The user did not receive any push notification on their mobile client

      Workaround

      • N/A

              Unassigned Unassigned
              mabdrahim Syahrul
              Archiver:
              mandreacchio Michael Andreacchio

                Created:
                Updated:
                Resolved:
                Archived: