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Type:
Bug
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Resolution: Won't Fix
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Priority:
Low
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None
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Affects Version/s: Windows 4.0
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Component/s: Crash/freeze, HC Platform - Windows client, Messaging, Native app controls
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None
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Severity 3 - Minor
Summary
Using windows key sequence to convert a word to any language will make the client freeze
Environment
- Windows 10
- Windows 8
- Windows 7
Step to reproduce
- Open Window Text Services and Input Languages
- Open Advanced Key Setting
- Select the language and press change Key Sequence
- Pick any keyboard combination example CTRL + 1
- Type something in HipChat client and press CTRL + 1
- HipChat client will freeze
Expected Results
Type word will change according to the language user set
Actual Results
HipChat client freeze
Workaround
- Use the default Windows Flag + SPACE setting or
- Manually press the language change in taskbar but this is only to switch between language and still no workaround for converting a word.
Notes
- The issue is with "switching a word to specific language" and not "switching between languages"
- Any software that convert a word to another language will trigger this bug too example HCPUB-59