Uploaded image for project: 'HipChat'
  1. HipChat
  2. HCPUB-1440

Disabling HipChat Server video does not entirely disable the video call feature

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

    XMLWordPrintable

Details

    • Severity 3 - Minor

    Description

      Summary

      In HipChat Server v1.4.2/1.4.3, selecting to disable video (Server Admin -> Video -> Disable) does not stop users from initiating 1-1 calls although the calls would not get through. The error message was also not clear to indicate that the video feature is disabled.

      Environment

      • HipChat Server v1.4.2
      • HipChat Server v1.4.3
      • HipChat Server v2.0.4

      Steps to Reproduce

      User A is calling to user B

      Expected Results

      An error should be returned stating that 1-1 video has been disabled by an administrator.

      Actual Results

      User B will never get the call and User A will get timeout message "Looks like user B is not available". This is not ideal although the call never gets through.

      Suggestions

      Disable video button when video option is disabled

      Attachments

        Issue Links

          Activity

            People

              tdavenport@atlassian.com Tony D.
              hsuhailah Hanis Suhailah (Inactive)
              Archiver:
              mandreacchio Michael Andreacchio

              Dates

                Created:
                Updated:
                Resolved:
                Archived: