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  1. HipChat
  2. HCPUB-1339

Adding a period to the end of the FQDN in the 'Server address' box in the Windows HC app results in SSL errors

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    Description

      Summary

      Adding a period to the end of the FQDN in the 'Server address' box results in SSL errors in the Windows app.

      Environment

      HipChat Windows app v4.26.163

      Steps to Reproduce

      1. Open the HipChat app
      2. Select 'Get Started' under the 'Log in to a HipChat team Server' section
      3. Enter in a valid HipChat Server FQDN and add a period at the end of it. (i.e chat.mycompany.com.)
      4. If valid, the login page will appear and you'll see a red lock at the top of the page.
      5. Upon logging in, you'll receive an error:

       

      Notes

      Does not appear to affect the Mac app, but does affect the Linux app (see HCPUB-1340)

      Workaround

      Remove the period from the FQDN.

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              Unassigned Unassigned
              dmaye@atlassian.com David Maye
              Archiver:
              mandreacchio Michael Andreacchio

              Dates

                Created:
                Updated:
                Resolved:
                Archived: