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  1. HipChat
  2. HCPUB-122

Video chat unsupported on HipChat for Android running on 64bit processors

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • None
    • None
    • Severity 3 - Minor

    Description

      Summary

      Users running HipChat in any Android device on a 64bit, including Galaxy S6 are unable to do video calls

      Environment

      • Android device
      • with a 64bit processor
      • HipChat client

      Steps to Reproduce

      1. Open the HipChat app
      2. Search or select a user for 1-1 chat
      3. Begin a video call

      Expected Results

      Initiate video call

      Actual Results

      A message is displayed

      Notes

      Feature not supported due to AddLive SDK for Android not supporting 64bit

      Workaround

      At this time there's no workaround for this issue.

      Attachments

        1. s6.png
          s6.png
          120 kB

        Issue Links

          Activity

            People

              Unassigned Unassigned
              roliveira@atlassian.com Ricardo
              Archiver:
              mandreacchio Michael Andreacchio

              Dates

                Created:
                Updated:
                Resolved:
                Archived: