Upgrade to JIRA Agile 6.3.2 breaks the application

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: High
    • None
    • Affects Version/s: 6.3.2
    • Component/s: None
    • 6.03

      Summary of Bug

      After upgrading to JIRA Agile 6.3.2, users face this message :

      JIRA Agile is currently unavailable. This might be because an upgrade task has failed to run or has not not yet completed.

      Please contact your system administrator if you continue to see this message.

      The following stack trace will also appear in the logs :

      2013-09-26 20:00:17,911 pool-103-thread-1 ERROR admin 1198x2390x3 et6e7x 10.60.2.87 /rest/plugins/1.0/ [sal.core.upgrade.PluginUpgrader] Upgrade failed: com.pyxis.greenhopper.jira.fields.NotSupported cannot be cast to com.pyxis.greenhopper.jira.fields.CustomIssueField
java.lang.ClassCastException: com.pyxis.greenhopper.jira.fields.NotSupported cannot be cast to com.pyxis.greenhopper.jira.fields.CustomIssueField
	at com.atlassian.greenhopper.service.issue.DefaultFieldsServiceImpl.getBusinessValueCustomField(DefaultFieldsServiceImpl.java:62)
	at com.atlassian.greenhopper.upgrade.GhUpgradeTask040.updateBusinessValueField(GhUpgradeTask040.java:317)
	at com.atlassian.greenhopper.upgrade.GhUpgradeTask040.performUpgrade(GhUpgradeTask040.java:105)
	at com.atlassian.greenhopper.upgrade.AbstractGhUpgradeTask.doUpgrade(AbstractGhUpgradeTask.java:62)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  <+2> (NativeMethodAccessorImpl.java:39) (DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)

      Steps to reproduce

      1. Using a version of JIRA Agile prior to 6.3.2, delete the 'Business Value' custom field
      2. Update your JIRA Agile to version 6.3.2
      3. Once done, head to your dashboard (or any other pages), and you will face the error

      Workaround

      A workaround has been found, and the steps required for this can be found here - Upgrade to JIRA Agile 6.3.2 breaks JIRA Agile

        1. license-jira.pdf
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            Assignee:
            Unassigned
            Reporter:
            Joe Wai Tye (Inactive)
            Votes:
            6 Vote for this issue
            Watchers:
            29 Start watching this issue

              Created:
              Updated:
              Resolved: