• We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      When JIRA is behind the firewall and if the Greenhopper feedback module is enabled it throws javascript exceptions. This could be handled as a feature to have a global configuration which indicates to JIRA that internet connection should not be attempted (including UPM probably).

      Atlassian Status as at 28th August 2012

      We hardened this code in GreenHopper 5.10.6 so that most users should not see errors of this sort.

      We've further hardened the code in the forthcoming GreenHopper 6.0.2. Once GreenHopper 6.0.2 is released all users will be able to upgrade to this version and be assured these errors are resolved.

      Thank you.

      Regards,
      Shaun Clowes

          Form Name

            [JSWSERVER-5502] Greenhopper Feedback Behind Firewall

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3069443 ] New: JAC Suggestion Workflow 3 [ 3662381 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Component/s Original: ↓ Obsolete -- TaskBoard (Classic) [ 12965 ]
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            Workflow Original: Confluence Workflow - Public Facing v4 [ 2626658 ] New: JAC Suggestion Workflow [ 3069443 ]
            Rachel Lin (Inactive) made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 2327886 ] New: Confluence Workflow - Public Facing v4 [ 2626658 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 [ 2044741 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 2327886 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 2033039 ] New: JIRA PM Feature Request Workflow v2 [ 2044741 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 [ 737334 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 2033039 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: affects-server ondemand New: affects-cloud affects-server ondemand
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: ondemand New: affects-server ondemand
            Michael Andreacchio made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 49406 ] New: This issue links to "Page (Atlassian Documentation)" [ 49406 ]

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              rpillai RenjithA
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                Updated:
                Resolved: