Uploaded image for project: 'Proforma Server & Data Centre'
  1. Proforma Server & Data Centre
  2. FORMDC-804

The ProForma Lite "Issue Forms" button/link does no longer works in Jira 9.17.1 with ProForma Lite 8.8.4-DC

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    • 1
    • Severity 3 - Minor

      Problem

      The ProForma Lite "Issue Forms" button/link no longer works in Jira 9.17.1 with ProForma Lite 8.8.4-DC after upgrade or no longer appears after creating a Form for a Project.

      Environment

      Jira 9.17.1

      Steps to Reproduce

          1. Install the ProForma Lite: Forms for Jira (8.8.4-DC or later) app.
          2. Navigate to Jira Administration>Manage Apps>Forms
          3. Create a Form for an existing Project
          4. Navigate to the Project used in Step 3 Projects>Project Name

      BUG:

      Notice that the "Issue Forms" button/link does not appear as it used to form older versions (e.g., Jira 9.8.2). If the form was created for a Project before upgrading to Jira 9.17.1 then the button/link would appear but is no longer functional or leads to a blank page.
       
       
      Expected Results

      "Issue Forms" button/link to the individual forms for the Projects

      Actual Results

      The Button does not appear or is no longer functional.

      Workaround

      The Customer can use direct links to the forms.

      Notes

      The Button will show up for Kaban Projects but will not be functional

        1. image-2024-07-29-12-34-29-575.png
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            [FORMDC-804] The ProForma Lite "Issue Forms" button/link does no longer works in Jira 9.17.1 with ProForma Lite 8.8.4-DC

            Divyanshi made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 968651 ]
            Marc Dacanay made changes -
            Labels Original: dcxp-triaged product New: dcxp-triaged product ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 956844 ]
            Mohak Bumb made changes -
            Labels Original: KR1-L2LR dcxp-triaged product New: dcxp-triaged product
            Rob made changes -
            Labels Original: dcxp-triaged product New: KR1-L2LR dcxp-triaged product
            Tanu Garg made changes -
            Development Effort New: M [ 13032 ]
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Binoy Nicholas made changes -
            Component/s Original: Data Center [ 47392 ]
            Component/s New: Proforma DoS [ 66192 ]
            Introduced in Version Original: 9.17
            Key Original: JSWSERVER-26044 New: FORMDC-804
            Symptom Severity Original: Severity 3 - Minor [ 15832 ] New: Severity 3 - Minor [ 14432 ]
            Affects Version/s Original: 9.17.1 [ 108700 ]
            Project Original: Jira Software Data Center [ 12200 ] New: Proforma Server & Data Centre [ 22010 ]
            Monai Thangsuphanich made changes -
            Component/s Original: Apps - Atlassian Supported - App Insights Plugin [ 72993 ]
            Component/s New: Data Center [ 47392 ]
            Monai Thangsuphanich made changes -
            Labels New: dcxp-triaged product
            SET Analytics Bot made changes -
            Support reference count New: 1

              Unassigned Unassigned
              bc67f4c9d228 Luis Casanova (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: