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  1. Focus
  2. FOCUS-34

Unable to move Focus apps to the Australia realm from Europe/US realm

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      Issue Summary

      Focus cannot be moved to the Australia realm via the Admin Hub Data Residency settings.

      Steps to Reproduce

      1. Confluence, Jira, and Focus are deployed to Europe/US realm
      2. Pin Jira and Confluence to Australia realm
      3. Attempt to pin Focus to Australia realm

      Expected Results

      User is able to pin Focus to Australia realm after Confluence/Jira is pinned to Australia realm.

      Actual Results

      User is unable to pin/move Focus to Australia realm.

      Workaround

      Deactivate Focus apps, wait for 30-60 days before the app is fully destroyed, and reactivate it as a new app.
      Reach out to support for manual workaround.

              Unassigned Unassigned
              c68711b41d4f Samuel Rompas
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                Created:
                Updated: