The Fisheye user login fails and continuously redirects back to the login page.

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • 4.9.0, 4.8.16
    • Affects Version/s: 4.8.15
    • Component/s: User management
    • None
    • Severity 2 - Major
    • Hide

      This is fixed as part of the Bug https://jira.atlassian.com/browse/FE-7539

      The reason for the User Login issue is also due to the changes mentioned on the FE-7539

      Show
      This is fixed as part of the Bug https://jira.atlassian.com/browse/FE-7539 The reason for the User Login issue is also due to the changes mentioned on the FE-7539

      Issue Summary

      There is an issue with logging into Fisheye without enabling the "Remember my login on this computer" option on Fisheye 4.8.15. If this option is not selected, the user login process keeps redirecting back to the URL: https://FISHEYE_BASEURL/?_redir=login.

      Steps to Reproduce

      1. Attempt to log in to Fisheye 4.8.15 with the "Remember my login on this computer" option unchecked.

      Expected Results

      User Login works as expected

      Actual Results

      No errors are reported in the Fisheye logs or on the UI after the successful submission of the username and the password. The request is simply redirected back to the login page again.

      Workaround

      To fix this issue, ensure that the "Remember my login on this computer" option is checked on the login screen when logging into Fisheye.

        1. image-2025-01-21-11-53-58-978.png
          image-2025-01-21-11-53-58-978.png
          123 kB

            Assignee:
            Unassigned
            Reporter:
            Danny Samuel
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              Created:
              Updated:
              Resolved: