Details
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Bug
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Resolution: Fixed
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Low
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4.8.0, 4.8.1
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None
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Severity 3 - Minor
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3
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Description
In order to have this issue resolved:
* upgrade to Fisheye / Crucible 4.8.3 or higher AND
* ensure you have 'Microsoft Visual C++ Redistributable' installed
See the 'Notes' section below.
Issue Summary
When fisheye is installed as a service on Windows with AdoptJDK AWT doesn't work (avatars not displayed).
Steps to Reproduce
- Spin up a fresh Windows machine. Tested on 2019 and 2012.
- Install AdoptJDK (8.0.242.08-hotspot)
- Install Fisheye
- open Services utility, make sure Fisheye is running or start it
- navigate to fisheye web ui and log in
Expected Results
Default avatar is displayed.
Actual Results
1) During Fisheye startup the following stack trace is logged:
2020-04-30 08:15:13,815 WARN - Problem initing graphics environment, images may not render java.lang.NoClassDefFoundError: Could not initialize class java.awt.Toolkit at com.cenqua.fisheye.ctl.Run.setLibraryProperties(Run.java:421) [fisheye.jar:?] at com.cenqua.fisheye.ctl.BaseCommand.handleCommonArguments(BaseCommand.java:166) [fisheye.jar:?] at com.cenqua.fisheye.ctl.Run.mainImpl(Run.java:74) [fisheye.jar:?] at com.cenqua.fisheye.ctl.Run.main(Run.java:55) [fisheye.jar:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_252] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_252] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_252] at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_252] at com.cenqua.fisheye.FishEyeCtl.mainImpl(FishEyeCtl.java:101) [fisheyeboot.jar:?] at com.cenqua.fisheye.FishEyeCtl.main(FishEyeCtl.java:44) [fisheyeboot.jar:?]
2) When rendering a page containing an avatar, no image displayed and the below exception is thrown in the log file:
javax.servlet.ServletException: java.lang.reflect.InvocationTargetException at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:285) [webwork-2.2.7-atlassian-37.jar:?] at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:111) [webwork-2.2.7-atlassian-37.jar:?] at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) [javax.servlet-api-3.1.0.jar:3.1.0] [...] Caused by: java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_242] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_242] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_242] [...] Caused by: java.lang.NoClassDefFoundError: Could not initialize class javax.imageio.ImageIO at com.atlassian.fisheye.gravatar.Charlatar.getImage(Charlatar.java:163) [fisheye.jar:?] at com.atlassian.fisheye.gravatar.Charlatar.rndpart(Charlatar.java:159) [fisheye.jar:?] at com.atlassian.fisheye.gravatar.Charlatar.createAvatar(Charlatar.java:71) [fisheye.jar:?]
Workaround
Install another JDK (Oracle) or use different way of installing service (nssm).
Notes
1) Error during startup. OpenJDK around version 1.8.0 update 202, in the awt.dll library introduced a dependency on 'Microsoft Visual C++ Redistributable 2013'. Download and install this package from the Microsoft website (vcredist_x64.exe). Once installed, the java.lang.NoClassDefFoundError: Could not initialize class java.awt.Toolkit error from Fisheye's startup disappears.
2) Error while generating an avatar. It's related with loading SPI modules by javax.imageio.ImageIO. Behaviour is random (stop + start resolves the issue in half of cases). Solving this requires an update to Fisheye/Crucible 4.8.3 or higher.
