Getting warning message while linking jira issue with crucible review.

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    • Type: Support Request
    • Resolution: Handled by Support
    • Priority: Highest
    • None
    • Affects Version/s: 3.2.3, 3.3.0
    • Component/s: None

      Hi,

      When I tried to link jira issue with crucible review I am getting a warning message on screen that "There was an error communicating with JIRA" but when I check jira issue I can see the review there.

      I am attaching two screen shots of the problem with this ticket.

      screen-shot-1 is showing warning message.
      screen-shot-2 is showing an error after clicking on details link.

      Jira version : 6.1.5
      Fisheye version : 3.3.0

      Steps to follow :

      1. Login and Click on "Create Review" button.
      2. Select a project and click on "Create review" button.
      3. Click on "Browse Changeset".
      4. Search for Repository in "Add Content to Review" window.
      5. Select any repository changeset. On clicking here : I got below exception :
      ---------

      2014-02-19 16:32:57,370 WARN - Could not link issue key: 'KSP-5' to review: 'REV-Hello-4' due to: java.util.concurrent.ExecutionException: com.atlassian.fisheye.jira.RemoteJiraException: org.xml.sax.SAXParseException; Premature end of file.

      -----------

      6. On clicking on "Start Review" button I see the warning window then click on "Confirm".
      7. Then I see screen which is in "screen-shot-1" (attached).
      8. After clicking on "Create Link" button on "screen-shot-1" I got screen "screen-shot-2" and below error :

      -------------

      2014-02-19 16:33:08,667 WARN - Rolled back transaction started from:
      -> com.atlassian.crucible.actions.BaseAction.beginTx(BaseAction.java:170)
      -> com.atlassian.crucible.actions.create.LinkReviewToJiraAjaxAction.linkJiraKey(LinkReviewToJiraAjaxAction.java:113)
      -> com.atlassian.crucible.actions.create.LinkReviewToJiraAjaxAction.execute(LinkReviewToJiraAjaxAction.java:80)
      -> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      -> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

      ----------------

      Note : The debug mode is on.

      Thanks,
      Kamal

        1. fisheye.out
          152 kB
        2. screen-shot-1.png
          screen-shot-1.png
          50 kB
        3. screen-shot-2.png
          screen-shot-2.png
          49 kB

            Assignee:
            Unassigned
            Reporter:
            Kamal Saini
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            Watchers:
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              Created:
              Updated:
              Resolved: