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Type:
Support Request
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Resolution: Handled by Support
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Priority:
Highest
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None
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Affects Version/s: 3.2.3, 3.3.0
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Component/s: None
Hi,
When I tried to link jira issue with crucible review I am getting a warning message on screen that "There was an error communicating with JIRA" but when I check jira issue I can see the review there.
I am attaching two screen shots of the problem with this ticket.
screen-shot-1 is showing warning message.
screen-shot-2 is showing an error after clicking on details link.
Jira version : 6.1.5
Fisheye version : 3.3.0
Steps to follow :
1. Login and Click on "Create Review" button.
2. Select a project and click on "Create review" button.
3. Click on "Browse Changeset".
4. Search for Repository in "Add Content to Review" window.
5. Select any repository changeset. On clicking here : I got below exception :
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2014-02-19 16:32:57,370 WARN - Could not link issue key: 'KSP-5' to review: 'REV-Hello-4' due to: java.util.concurrent.ExecutionException: com.atlassian.fisheye.jira.RemoteJiraException: org.xml.sax.SAXParseException; Premature end of file.
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6. On clicking on "Start Review" button I see the warning window then click on "Confirm".
7. Then I see screen which is in "screen-shot-1" (attached).
8. After clicking on "Create Link" button on "screen-shot-1" I got screen "screen-shot-2" and below error :
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2014-02-19 16:33:08,667 WARN - Rolled back transaction started from:
-> com.atlassian.crucible.actions.BaseAction.beginTx(BaseAction.java:170)
-> com.atlassian.crucible.actions.create.LinkReviewToJiraAjaxAction.linkJiraKey(LinkReviewToJiraAjaxAction.java:113)
-> com.atlassian.crucible.actions.create.LinkReviewToJiraAjaxAction.execute(LinkReviewToJiraAjaxAction.java:80)
-> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
-> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
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Note : The debug mode is on.
Thanks,
Kamal