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  1. Jira Platform Cloud
  2. JRACLOUD-86260

DvcsScheduler job is not running, stops the scheduled synchronisation

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            [JRACLOUD-86260] DvcsScheduler job is not running, stops the scheduled synchronisation

            Tair Tidhar made changes -
            Component/s Original: Site - Settings - DVCS Accounts [ 46732 ]
            Component/s New: Integration - Dvcs accounts [ 77936 ]
            Key Original: JSWCLOUD-15975 New: JRACLOUD-86260
            Symptom Severity New: Minor [ 16130 ]
            Affects Version/s Original: DCON - old releases [ 70362 ]
            Assignee Original: ZehuaA [ zliu ]
            Description Original: h4. Symptoms

            After upgrading to JIRA 6.3-OD1, the {{DvcsScheduler}} job is not running.

            This stops the hourly scheduled synchronization.

            Commits and Pull requests sync could still be triggered by Bitbucket/GitHub webhook. However, for systems which upgrade from an earlier version to 1.4.15 and later and have not changed the DVCS accounts, pull requests webhooks are not created, thus pull requests would not be synchronized.

            This issue does not affect JIRA 6.2.1 BTF.

            h4. Workaround
            As a workaround, manually clicking on the sync icon on the DVCS Accounts page would run the synchronization, though each click does it once only.
            New: .
            Project Original: Jira Cloud [ 18511 ] New: Jira Platform Cloud [ 18514 ]
            Marcus Fong made changes -
            Remote Link Original: This issue links to "JDEV-26465 (JDOG - JIRA Team Dogfood)" [ 61305 ] New: This issue links to "JDEV-26465 (JDOG)" [ 61305 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSWCLOUD Bug Workflow [ 3191456 ] New: JAC Bug Workflow v3 [ 3465508 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1553600 ] New: JSWCLOUD Bug Workflow [ 3191456 ]
            jonah (Inactive) made changes -
            Component/s New: DVCS Accounts [ 46732 ]
            Component/s Original: DVCS Accounts [ 43316 ]
            Key Original: JSW-14198 New: JSWCLOUD-15975
            Affects Version/s New: DCON - old releases [ 70362 ]
            Affects Version/s Original: DCON - old releases [ 62520 ]
            Project Original: JIRA Software (including JIRA Agile) [ 12200 ] New: JIRA Software for Cloud [ 18511 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: migrated_from_dcon ondemand-workaround New: affects-cloud migrated_from_dcon ondemand-workaround
            Benjamin Morgan (Inactive) made changes -
            Component/s New: DVCS Accounts [ 43316 ]
            Labels Original: ondemand-workaround New: migrated_from_dcon ondemand-workaround
            Owen made changes -
            Key Original: DCON-391 New: JSW-14198
            Affects Version/s New: DCON - old releases [ 62520 ]
            Affects Version/s Original: 2.1 [ 40497 ]
            Workflow Original: classic workflow for JIRA DVCS Connector [ 689229 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1553600 ]
            Project Original: DCON - deprecated use JSW [ 14710 ] New: JIRA Software (including JIRA Agile) [ 12200 ]
            ZehuaA made changes -
            Workflow Original: classic default workflow [ 639716 ] New: classic workflow for JIRA DVCS Connector [ 689229 ]

            ZehuaA added a comment -

            Hi Everyone,

            I would like to update that DVCS Connector version 2.1.4, which includes this fix, has been deployed to all OnDemand instances.

            Please let us know if the problem that you face in this issue still exist.

            Regards,

            Zehua Liu | Atlassian

            ZehuaA added a comment - Hi Everyone, I would like to update that DVCS Connector version 2.1.4, which includes this fix, has been deployed to all OnDemand instances. Please let us know if the problem that you face in this issue still exist. Regards, Zehua Liu | Atlassian

              Unassigned Unassigned
              zliu ZehuaA
              Affected customers:
              0 This affects my team
              Watchers:
              15 Start watching this issue

                Created:
                Updated:
                Resolved: