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  1. Jira Software Data Center
  2. JSWSERVER-14299

Receiving "Sync Failed: API Rate Limit Exceeded for <user-id> (403)" when attempting to add a new project

      Just upgraded to 0.30 due to DCON-210.

      This fixes the problem with that issue, but now I am seeing a new problem. If I hit "force sync" for one of our larger projects it always fails with "Sync Failed: API Rate Limit Exceeded for <user-id> (403)".

      See here: http://developer.github.com/v3/#rate-limiting

      I'm going to contact them to request that my instance be white listed, but I think you need to look at the X-RateLimit-Limit and X-RateLimit-Limit-Remaining headers and throttle your requests appropriately.

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            [JSWSERVER-14299] Receiving "Sync Failed: API Rate Limit Exceeded for <user-id> (403)" when attempting to add a new project

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              Unassigned Unassigned
              cb4c63d3183a Rich Seddon
              Affected customers:
              16 This affects my team
              Watchers:
              41 Start watching this issue

                Created:
                Updated:
                Resolved: