Problem Definition

There is a contradiction between two official Atlassian documentation sources regarding Amazon Aurora PostgreSQL support for Crowd Data Center:

1. Crowd 7.2 Release Notes ([Crowd 7.2 Release Notes | Crowd Data Center 7.2 | Atlassian Documentation|https://confluence.atlassian.com/crowd/crowd-7-2-release-notes-1738148069.html]) states:

"Aurora PostgreSQL 16 has now been deprecated. The new minimum version is now Aurora PostgreSQL 17."

This implies Aurora PostgreSQL is a supported database for Crowd DC.

1. Crowd Supported Platforms ([Supported Platforms | Crowd Data Center 7.2 | Atlassian Documentation|https://confluence.atlassian.com/crowd/supported-platforms-191851.html]) for v7.2 does not list Amazon Aurora PostgreSQL as a supported database.

This creates confusion for customers planning AWS-based Crowd DC cluster deployments, especially those who have already successfully migrated Jira DC and Confluence DC to AWS with Amazon RDS/Aurora databases.

Impact:

• Customers cannot confidently proceed with Crowd DC deployments on AWS Aurora without clarity on official support.

• The release notes suggest deprecation of Aurora PostgreSQL 16 in favor of 17, implying active support — yet the Supported Platforms page omits Aurora entirely.

• This inconsistency undermines trust in official documentation.

Suggested Solution

Documentation Update: Ensure the Supported Platforms pages for Crowd DC follow the same format and completeness as Jira DC and Confluence DC, particularly for AWS-hosted database options. If Aurora PostgreSQL is not officially supported, remove or clarify the Aurora PostgreSQL deprecation reference in the Crowd 7.2 Release Notes to avoid implying support.