Issue Summary

• In Atlassian applications (Bitbucket, Jira, Confluence), the Test Remote Directory Connection fails when the external user directory is Crowd Server.
• Error shown: JAXBContext for class class com.atlassian.crowd.integration.rest.entity.PropertyRestrictionEntity

  JAXBContext for class class com.atlassian.crowd.integration.rest.entity.PropertyRestrictionEntity
  

• This error is only observed when the external user directory is Crowd Server.

Steps to Reproduce

Example: Bitbucket 10.1.5 with Crowd 6.3.2

1. In Bitbucket, add a new user directory and link it to Crowd.
2. Go to: $BASE_URL/bitbucket/plugins/servlet/embedded-crowd/directories/troubleshoot/
3. Enter any username and password (valid or invalid).
4. The error appears on the page.

Expected Results

The user test completes without any error.

Actual Results

• UI displays: JAXBContext for class class com.atlassian.crowd.integration.rest.entity.PropertyRestrictionEntity
• No related errors appear in Bitbucket or Crowd logs because the com.atlassian.crowd.embedded.admin plugin swallows the exception.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available

Note

This issue only affects the Test Remote Directory Connection page. Core functionality with Crowd—such as directory synchronization and user authentication—continues to work as expected.