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Bug
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Resolution: Fixed
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Low
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5.2.0
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Severity 3 - Minor
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Issue Summary
Text gets cut off when text spacing styles are applied in the page.
Steps to Reproduce
- Open the "Create Directory Connector" page
- Apply text spacing and observe that text gets cut off.
Screenshot
Actual Result
The content "ldap://ec2-54-91-154-73.compute-1.amazonaws.com:389/", "For newly added users only" and "cn=Administrator,cn=Users,dc=tpm,dc=atlassian,dc=com" present in the "URL", "User name" and "Synchornise memberships when logging in" form fields gets cut off making that words unreadable when users try to access the page with text spacing styles turned on.
As a result, low vision user users will miss out on this content/important information if it is not available to them.
Expected Results
When user styles are applied, text should be displayed as per the user styles to ensure that users can access the content with ease.
Define the text and container sizes using percent (%), em and rem units. In addition, use relative units for defining CSS line-height, letter-spacing and so on properties and ensure that user's text spacing styles are not overridden.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Environment
MacBook Pro (16 inch, 2021)
macOs Ventura 13.5
Chrome - Version 115.0.5790.170 (Official Build) (arm64)
Firefox- Version 112.0. 1
Safari- Version 16.5 (18615.2.9.11.4)
JAWS- Version 2023
NVDA- Version 2023
Voiceover - Version Latest
[CWD-6063] Create Directory Connector: Text gets cut off when text spacing styles are applied
Resolution | New: Fixed [ 1 ] | |
Status | Original: Needs Triage [ 10030 ] | New: Closed [ 6 ] |
Fix Version/s | New: 6.2.0 [ 109699 ] |
Attachment | New: Screen Recording 2025-02-21 at 5.58.41 PM.mov [ 485311 ] |
Labels | Original: 1.4.12 Level-AA WCAG21 ax-bug ax-crowd-dc-vpat ax-crowd-dc-vpat-createdirectoryconnecter ax-crowd-dc-vpat-pg03 ax-lv-user ax-medium-priority ax-qa | New: 1.4.12 Level-AA WCAG21 ax-bug ax-crowd-dc-vpat ax-crowd-dc-vpat-createdirectoryconnecter ax-crowd-dc-vpat-pg03 ax-lv-user ax-medium-priority ax-qa ax-qa-abandon |
Labels | Original: 2.4.4 Level-A WCAG21 ax-at-user ax-bug ax-crowd-dc-vpat ax-crowd-dc-vpat-Auditlog ax-crowd-dc-vpat-pg14 ax-high-priority ax-qa | New: 1.4.12 Level-AA WCAG21 ax-bug ax-crowd-dc-vpat ax-crowd-dc-vpat-createdirectoryconnecter ax-crowd-dc-vpat-pg03 ax-lv-user ax-medium-priority ax-qa |
Description |
Original:
h2. Issue Summary
Text gets cut off when text spacing styles are applied in the page. h2. Steps to Reproduce # Open the "Create Directory Connector" page # Apply text spacing and observe that text gets cut off. h2. Screenshot !Screenshot 2023-11-09 at 5.25.42 PM.png|thumbnail! h2. Actual Result When low-vision users access the page with text spacing styles turned on the texts "ldap://ec2-54-91-154-73.compute-1.amazonaws.com:389/", "For newly added users only" and "cn=Administrator,cn=Users,dc=tpm,dc=atlassian,dc=com" present in the "URL", "User name" and "synchornise memberships when logging in" form fields As a result, low vision user users will miss out on this content/important information if it is not available to them. h2. Expected Results The screen reader should announce unique and descriptive text for each link. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available h2. Environment MacBook Pro (16 inch, 2021) macOs Ventura 13.5 Chrome - Version 115.0.5790.170 (Official Build) (arm64) Firefox- Version 112.0. 1 Safari- Version 16.5 (18615.2.9.11.4) JAWS- Version 2023 NVDA- Version 2023 Voiceover - Version Latest |
New:
h2. Issue Summary
Text gets cut off when text spacing styles are applied in the page. h2. Steps to Reproduce # Open the "Create Directory Connector" page # Apply text spacing and observe that text gets cut off. h2. Screenshot !Screenshot 2023-11-09 at 5.25.42 PM.png|thumbnail! h2. Actual Result The content "ldap://ec2-54-91-154-73.compute-1.amazonaws.com:389/", "For newly added users only" and "cn=Administrator,cn=Users,dc=tpm,dc=atlassian,dc=com" present in the "URL", "User name" and "Synchornise memberships when logging in" form fields gets cut off making that words unreadable when users try to access the page with text spacing styles turned on. As a result, low vision user users will miss out on this content/important information if it is not available to them. h2. Expected Results When user styles are applied, text should be displayed as per the user styles to ensure that users can access the content with ease. Define the text and container sizes using percent (%), em and rem units. In addition, use relative units for defining CSS line-height, letter-spacing and so on properties and ensure that user's text spacing styles are not overridden. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available h2. Environment MacBook Pro (16 inch, 2021) macOs Ventura 13.5 Chrome - Version 115.0.5790.170 (Official Build) (arm64) Firefox- Version 112.0. 1 Safari- Version 16.5 (18615.2.9.11.4) JAWS- Version 2023 NVDA- Version 2023 Voiceover - Version Latest |
Description |
Original:
h2. Issue Summary
Text gets cut off when text spacing styles are applied in the page. h2. Steps to Reproduce # Open the "Create Directory Connector" page # Apply text spacing and observe that text gets cut off. h2. Screenshot !Screenshot 2023-11-09 at 5.25.42 PM.png|thumbnail! h2. Actual Result The content such as "External invoice ","integration problem" in the page gets cut off making that words unreadable when users try to access the page with text spacing styles turned on. This resulted in users with low vision and learning impairments finding it difficult to read the text. h2. Expected Results The screen reader should announce unique and descriptive text for each link. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available h2. Environment MacBook Pro (16 inch, 2021) macOs Ventura 13.5 Chrome - Version 115.0.5790.170 (Official Build) (arm64) Firefox- Version 112.0. 1 Safari- Version 16.5 (18615.2.9.11.4) JAWS- Version 2023 NVDA- Version 2023 Voiceover - Version Latest |
New:
h2. Issue Summary
Text gets cut off when text spacing styles are applied in the page. h2. Steps to Reproduce # Open the "Create Directory Connector" page # Apply text spacing and observe that text gets cut off. h2. Screenshot !Screenshot 2023-11-09 at 5.25.42 PM.png|thumbnail! h2. Actual Result When low-vision users access the page with text spacing styles turned on the texts "ldap://ec2-54-91-154-73.compute-1.amazonaws.com:389/", "For newly added users only" and "cn=Administrator,cn=Users,dc=tpm,dc=atlassian,dc=com" present in the "URL", "User name" and "synchornise memberships when logging in" form fields As a result, low vision user users will miss out on this content/important information if it is not available to them. h2. Expected Results The screen reader should announce unique and descriptive text for each link. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available h2. Environment MacBook Pro (16 inch, 2021) macOs Ventura 13.5 Chrome - Version 115.0.5790.170 (Official Build) (arm64) Firefox- Version 112.0. 1 Safari- Version 16.5 (18615.2.9.11.4) JAWS- Version 2023 NVDA- Version 2023 Voiceover - Version Latest |
Description |
Original:
h3. Issue Summary
Text gets cut off when text spacing styles are applied in the page. h3. Steps to Reproduce # Open the "Create Directory Connector" page # Apply text spacing and observe that text gets cut off. h2. Screenshot h2. Actual Result Identical and non-descriptive text "admin(admin admin)", "Accessibility", "Atlassian Crowd server" and so on are specified for links that lead to different destination pages. The links failed to describe the destination they point to when read out of context. As a result, screen reader users will have to activate the links to understand which pages will be displayed. h2. Expected Results The screen reader should announce unique and descriptive text for each link. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available h2. Environment MacBook Pro (16 inch, 2021) macOs Ventura 13.5 Chrome - Version 115.0.5790.170 (Official Build) (arm64) Firefox- Version 112.0. 1 Safari- Version 16.5 (18615.2.9.11.4) JAWS- Version 2023 NVDA- Version 2023 Voiceover - Version Latest |
New:
h2. Issue Summary
Text gets cut off when text spacing styles are applied in the page. h2. Steps to Reproduce # Open the "Create Directory Connector" page # Apply text spacing and observe that text gets cut off. h2. Screenshot !Screenshot 2023-11-09 at 5.25.42 PM.png|thumbnail! h2. Actual Result The content such as "External invoice ","integration problem" in the page gets cut off making that words unreadable when users try to access the page with text spacing styles turned on. This resulted in users with low vision and learning impairments finding it difficult to read the text. h2. Expected Results The screen reader should announce unique and descriptive text for each link. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available h2. Environment MacBook Pro (16 inch, 2021) macOs Ventura 13.5 Chrome - Version 115.0.5790.170 (Official Build) (arm64) Firefox- Version 112.0. 1 Safari- Version 16.5 (18615.2.9.11.4) JAWS- Version 2023 NVDA- Version 2023 Voiceover - Version Latest |
Attachment | New: Screenshot 2023-11-09 at 5.25.42 PM.png [ 447431 ] |
The issue is no longer exists as when the user scroll the mentioned text present in the "URL", & "User name" fields get available.
Screen Recording 2025-02-21 at 5.58.41 PM.mov