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  1. Crowd Data Center
  2. CWD-6063

Create Directory Connector: Text gets cut off when text spacing styles are applied

      Issue Summary

      Text gets cut off  when text spacing styles are applied in the page.

      Steps to Reproduce

      1. Open the "Create Directory Connector"  page
      2. Apply text spacing and observe that text gets cut off.

      Screenshot

      Actual Result

      The content "ldap://ec2-54-91-154-73.compute-1.amazonaws.com:389/", "For newly added users only" and "cn=Administrator,cn=Users,dc=tpm,dc=atlassian,dc=com" present in the  "URL", "User name" and "Synchornise memberships when logging in" form fields gets cut off making that words unreadable when users try to access the page with text spacing styles turned on.

      As a result, low vision user users will miss out on this content/important information if it is not available to them.

      Expected Results

      When user styles are applied, text should be displayed as per the user styles to ensure that users can access the content with ease.

      Define the text and container sizes using percent (%), em and rem units. In addition, use relative units for defining CSS line-height, letter-spacing and so on properties and ensure that user's text spacing styles are not overridden.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16 inch, 2021)
      macOs Ventura  13.5
      Chrome - Version 115.0.5790.170 (Official Build) (arm64)
      Firefox- Version 112.0. 1
      Safari- Version 16.5 (18615.2.9.11.4)
      JAWS- Version 2023
      NVDA- Version 2023
      Voiceover - Version Latest

            [CWD-6063] Create Directory Connector: Text gets cut off when text spacing styles are applied

            Pawel Cieszko made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
            Pawel Cieszko made changes -
            Fix Version/s New: 6.2.0 [ 109699 ]
            Yash Pawar made changes -
            Yash Pawar made changes -
            Labels Original: 1.4.12 Level-AA WCAG21 ax-bug ax-crowd-dc-vpat ax-crowd-dc-vpat-createdirectoryconnecter ax-crowd-dc-vpat-pg03 ax-lv-user ax-medium-priority ax-qa New: 1.4.12 Level-AA WCAG21 ax-bug ax-crowd-dc-vpat ax-crowd-dc-vpat-createdirectoryconnecter ax-crowd-dc-vpat-pg03 ax-lv-user ax-medium-priority ax-qa ax-qa-abandon

            The issue is no longer exists as when the user scroll the mentioned text present in the "URL", & "User name" fields get available.

            Screen Recording 2025-02-21 at 5.58.41 PM.mov

            Yash Pawar added a comment - The issue is no longer exists as when the user scroll the mentioned text present in the "URL", & "User name" fields get available. Screen Recording 2025-02-21 at 5.58.41 PM.mov
            Pravalika Suragani (Inactive) made changes -
            Labels Original: 2.4.4 Level-A WCAG21 ax-at-user ax-bug ax-crowd-dc-vpat ax-crowd-dc-vpat-Auditlog ax-crowd-dc-vpat-pg14 ax-high-priority ax-qa New: 1.4.12 Level-AA WCAG21 ax-bug ax-crowd-dc-vpat ax-crowd-dc-vpat-createdirectoryconnecter ax-crowd-dc-vpat-pg03 ax-lv-user ax-medium-priority ax-qa
            Pravalika Suragani (Inactive) made changes -
            Description Original: h2. Issue Summary

            Text gets cut off  when text spacing styles are applied in the page.
            h2. Steps to Reproduce
             # Open the "Create Directory Connector"  page
             # Apply text spacing and observe that text gets cut off.

            h2. Screenshot

            !Screenshot 2023-11-09 at 5.25.42 PM.png|thumbnail!
            h2. Actual Result

            When low-vision users access the page with text spacing styles turned on the texts "ldap://ec2-54-91-154-73.compute-1.amazonaws.com:389/", "For newly added users only" and "cn=Administrator,cn=Users,dc=tpm,dc=atlassian,dc=com" present in the  "URL", "User name" and "synchornise memberships when logging in" form fields 

            As a result, low vision user users will miss out on this content/important information if it is not available to them.
            h2. Expected Results

            The screen reader should announce unique and descriptive text for each link.
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            h2. Environment

            MacBook Pro (16 inch, 2021)
            macOs Ventura  13.5
            Chrome - Version 115.0.5790.170 (Official Build) (arm64)
            Firefox- Version 112.0. 1
            Safari- Version 16.5 (18615.2.9.11.4)
            JAWS- Version 2023
            NVDA- Version 2023
            Voiceover - Version Latest
            New: h2. Issue Summary

            Text gets cut off  when text spacing styles are applied in the page.
            h2. Steps to Reproduce
             # Open the "Create Directory Connector"  page
             # Apply text spacing and observe that text gets cut off.

            h2. Screenshot

            !Screenshot 2023-11-09 at 5.25.42 PM.png|thumbnail!
            h2. Actual Result

            The content "ldap://ec2-54-91-154-73.compute-1.amazonaws.com:389/", "For newly added users only" and "cn=Administrator,cn=Users,dc=tpm,dc=atlassian,dc=com" present in the  "URL", "User name" and "Synchornise memberships when logging in" form fields gets cut off making that words unreadable when users try to access the page with text spacing styles turned on.

            As a result, low vision user users will miss out on this content/important information if it is not available to them.
            h2. Expected Results

            When user styles are applied, text should be displayed as per the user styles to ensure that users can access the content with ease.

            Define the text and container sizes using percent (%), em and rem units. In addition, use relative units for defining CSS line-height, letter-spacing and so on properties and ensure that user's text spacing styles are not overridden.
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            h2. Environment

            MacBook Pro (16 inch, 2021)
            macOs Ventura  13.5
            Chrome - Version 115.0.5790.170 (Official Build) (arm64)
            Firefox- Version 112.0. 1
            Safari- Version 16.5 (18615.2.9.11.4)
            JAWS- Version 2023
            NVDA- Version 2023
            Voiceover - Version Latest
            Pravalika Suragani (Inactive) made changes -
            Description Original: h2. Issue Summary

            Text gets cut off  when text spacing styles are applied in the page.
            h2. Steps to Reproduce
             # Open the "Create Directory Connector"  page
             # Apply text spacing and observe that text gets cut off.

            h2. Screenshot

            !Screenshot 2023-11-09 at 5.25.42 PM.png|thumbnail!
            h2. Actual Result

            The content such as "External invoice ","integration problem" in the page gets cut off making that words unreadable when users try to access the page with text spacing styles turned on.

            This resulted in users with low vision and learning impairments finding it difficult to read the text.
            h2. Expected Results

            The screen reader should announce unique and descriptive text for each link.
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            h2. Environment

            MacBook Pro (16 inch, 2021)
            macOs Ventura  13.5
            Chrome - Version 115.0.5790.170 (Official Build) (arm64)
            Firefox- Version 112.0. 1
            Safari- Version 16.5 (18615.2.9.11.4)
            JAWS- Version 2023
            NVDA- Version 2023
            Voiceover - Version Latest
            New: h2. Issue Summary

            Text gets cut off  when text spacing styles are applied in the page.
            h2. Steps to Reproduce
             # Open the "Create Directory Connector"  page
             # Apply text spacing and observe that text gets cut off.

            h2. Screenshot

            !Screenshot 2023-11-09 at 5.25.42 PM.png|thumbnail!
            h2. Actual Result

            When low-vision users access the page with text spacing styles turned on the texts "ldap://ec2-54-91-154-73.compute-1.amazonaws.com:389/", "For newly added users only" and "cn=Administrator,cn=Users,dc=tpm,dc=atlassian,dc=com" present in the  "URL", "User name" and "synchornise memberships when logging in" form fields 

            As a result, low vision user users will miss out on this content/important information if it is not available to them.
            h2. Expected Results

            The screen reader should announce unique and descriptive text for each link.
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            h2. Environment

            MacBook Pro (16 inch, 2021)
            macOs Ventura  13.5
            Chrome - Version 115.0.5790.170 (Official Build) (arm64)
            Firefox- Version 112.0. 1
            Safari- Version 16.5 (18615.2.9.11.4)
            JAWS- Version 2023
            NVDA- Version 2023
            Voiceover - Version Latest
            Pravalika Suragani (Inactive) made changes -
            Description Original: h3. Issue Summary

            Text gets cut off  when text spacing styles are applied in the page.
            h3. Steps to Reproduce
             # Open the "Create Directory Connector"  page
             # Apply text spacing and observe that text gets cut off.

            h2. Screenshot

             

             
            h2. Actual Result

            Identical and non-descriptive text "admin(admin admin)", "Accessibility", "Atlassian Crowd server" and so on are specified for links that lead to different destination pages. The links failed to describe the destination they point to when read out of context.
            As a result, screen reader users will have to activate the links to understand which pages will be displayed.
            h2. Expected Results

            The screen reader should announce unique and descriptive text for each link.
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            h2. Environment

            MacBook Pro (16 inch, 2021)
            macOs Ventura  13.5
            Chrome - Version 115.0.5790.170 (Official Build) (arm64)
            Firefox- Version 112.0. 1
            Safari- Version 16.5 (18615.2.9.11.4)
            JAWS- Version 2023
            NVDA- Version 2023
            Voiceover - Version Latest
            New: h2. Issue Summary

            Text gets cut off  when text spacing styles are applied in the page.
            h2. Steps to Reproduce
             # Open the "Create Directory Connector"  page
             # Apply text spacing and observe that text gets cut off.

            h2. Screenshot

            !Screenshot 2023-11-09 at 5.25.42 PM.png|thumbnail!
            h2. Actual Result

            The content such as "External invoice ","integration problem" in the page gets cut off making that words unreadable when users try to access the page with text spacing styles turned on.

            This resulted in users with low vision and learning impairments finding it difficult to read the text.
            h2. Expected Results

            The screen reader should announce unique and descriptive text for each link.
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            h2. Environment

            MacBook Pro (16 inch, 2021)
            macOs Ventura  13.5
            Chrome - Version 115.0.5790.170 (Official Build) (arm64)
            Firefox- Version 112.0. 1
            Safari- Version 16.5 (18615.2.9.11.4)
            JAWS- Version 2023
            NVDA- Version 2023
            Voiceover - Version Latest
            Pravalika Suragani (Inactive) made changes -
            Attachment New: Screenshot 2023-11-09 at 5.25.42 PM.png [ 447431 ]

              Unassigned Unassigned
              415c9ec44a7c Pravalika Suragani (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: