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Bug
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Resolution: Fixed
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Low
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5.2.0, 5.1.5
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None
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Severity 3 - Minor
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Issue Summary
Crowd still has in product help links that attempt to direct users to the old Atlassian Answers site https://answers.atlassian.com
That site has been deprecated since 2017 - and instead all traffic sent there has been redirected to community https://community.atlassian.com
This redirect works well most of the time, but in this case the link in crowd is old and broken.
Steps to Reproduce
- As a Crowd admin - go to the Administration console
- on that page there is a link to Atlassian Answers that no longer correctly redirects to community. That link appears as
The hyperlink directs users to https://answers.atlassian.com/tags/crowd/
Community site shows an error of
Page not found
Please check your URL for typos and try again.
But I believe that this should instead send users directly to https://community.atlassian.com/t5/Crowd/ct-p/crowd
Expected Results
We expect that this link will send users to Community's Crowd collection
Actual Results
Currently that link loads a 404 error page in community
Workaround
none
- is cloned by
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KRAK-5424 Failed to load
[CWD-5974] Administration console has an outdated link to Atlassian Answers
| Fix Version/s | New: 5.3.0 [ 107324 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: In Progress [ 3 ] | New: Closed [ 6 ] |
| Fix Version/s | New: 5.0.8 [ 105949 ] | |
| Fix Version/s | New: 5.1.6 [ 105948 ] |
| Status | Original: Short Term Backlog [ 12074 ] | New: In Progress [ 3 ] |
| Fix Version/s | New: 5.2.1 [ 106294 ] |
| Remote Link | New: This issue links to "KRAK-5424 (Current JIRA)" [ 824474 ] |
| Status | Original: Needs Triage [ 10030 ] | New: Short Term Backlog [ 12074 ] |
| Description |
Original:
h3. Issue Summary
Crowd still has in product help links that attempt to direct users to the old Atlassian Answers site https://answers.atlassian.com That site has been deprecated since 2017 - and instead all traffic sent there has been redirected to community https://community.atlassian.com This redirect works well most of the time, but in this case the link in crowd is old and broken. h3. Steps to Reproduce # As a Crowd admin - go to the Administration console # on that page there is a link to Atlassian Answers that no longer correctly redirects to community. That link appears as The hyperlink directs users to https://answers.atlassian.com/tags/crowd/ Community site shows an error of {quote} Page not found Please check your URL for typos and try again. {quote} But I believe that this should instead send users directly to https://community.atlassian.com/t5/Crowd/ct-p/crowd h3. Expected Results We expect that this link will send users to Community's Crowd collection h3. Actual Results Currently that link loads a 404 error page in community h3. Workaround none |
New:
h3. Issue Summary
Crowd still has in product help links that attempt to direct users to the old Atlassian Answers site https://answers.atlassian.com That site has been deprecated since 2017 - and instead all traffic sent there has been redirected to community https://community.atlassian.com This redirect works well most of the time, but in this case the link in crowd is old and broken. !crowdcommunitylink1.png|thumbnail! h3. Steps to Reproduce # As a Crowd admin - go to the Administration console # on that page there is a link to Atlassian Answers that no longer correctly redirects to community. That link appears as The hyperlink directs users to https://answers.atlassian.com/tags/crowd/ Community site shows an error of {quote} Page not found Please check your URL for typos and try again. {quote} But I believe that this should instead send users directly to https://community.atlassian.com/t5/Crowd/ct-p/crowd h3. Expected Results We expect that this link will send users to Community's Crowd collection h3. Actual Results Currently that link loads a 404 error page in community h3. Workaround none |