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  1. Crowd Data Center
  2. CWD-5972

Add feature to prevent email notification when disabling user

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Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • Email system
    • None
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    Description

      Issue Summary

      This is reproducible on Data Center: Yes

      Steps to Reproduce

      1. Disable any user 
      2. The user will receive an email notification stating that their user was disabled

      Expected Results

      Being able to enable an option to prevent notifications.

      Actual Results

      The user will receive an email notification stating that their user was disabled

      Workaround

      There is no workaround for this. However, your team's email admins may be able to filter out the emails before they reach your customer's inboxes:

      • Email titles: "Your Atlassian account has been deactivated", "Your Atlassian account will be permanently deleted"
      • Email senders: noreply+<letters and numbers>@am.atlassian.com >> Change the Email domain to the correct one.

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            63999e271dab Pawel Cieszko
            a10ada9f39c1 betto
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            Dates

              Created:
              Updated: