Issue Summary

This is reproducible on Data Center: (yes)

The email notification for password expiration reminder Mail template received as plaintext code even though HTML format is selected. However, the email notifications for forgotten password, forgotten username, email validation, & email change received as expected when HTML format templates are applied.

Steps to Reproduce

1. Log in to the Crowd Administration Console.
2. Click the 'Administration' tab in the top navigation bar.
3. Click 'Mail Template' in the left-hand menu.
4.  Select the HTML ‘Format'
5. Add HTML content to each of the templates
6. Click ’Save’.
7. Email notification for password expiration reminder will be sent when the Configuring an Internal Directory for password expiry is reached

Expected Results

The email notification for password expiration reminder Mail template should received as HTML format.

Actual Results

The email notification for password expiration reminder Mail template received as plaintext.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available