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  1. Crowd Data Center
  2. CWD-5348

Password expiry mail notifications are sent to inactive users

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 3.4.0, 3.3.4
    • 3.3.0, 3.3.2, 3.3.3
    • None
    • None

      Issue Summary

      When sending password expiry reminder emails Crowd does not take into account the "active" flag of the user and sends emails to inactive users as well

      Steps to Reproduce

      1. Configure password expiry email notifications
      2. Ensure there's an inactive user within the notification period

      Expected Results

      The user shouldn't get an email because they're inactive. As inactive users cannot log in, reminding them that their password will expire does not make much sense.

      Actual Results

      The user is not notified.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [CWD-5348] Password expiry mail notifications are sent to inactive users

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 - restricted [ 3081744 ] New: JAC Bug Workflow v3 [ 3364779 ]
            Patryk made changes -
            Fix Version/s New: 3.4.0 [ 82291 ]
            Fix Version/s New: 3.3.4 [ 84697 ]
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]
            Patryk created issue -

              Unassigned Unassigned
              ppetrowski Patryk
              Affected customers:
              0 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: