Summary

      After adding the Azure connector or doing a full synchronization all membership to the groups will not be synchronized to the Crowd from Azure AD.

      Environment

      • Azure AD
      • Latest Crowd (tested with 3.2.1)

      How to Replicate

      1. Set AZURE AD directory on Crowd
      2. After synchronization,

      Expected Results

      • users, groups, and membership to the groups to be synched normally on Crowd

      Actual results

      • Users and groups synched, but users are not showing under their respective groups on Crowd.

      Notes and Resolution

      The issue has been fixed in Crowd 3.0.3, 3.1.4 and 3.2.2 - please update to any of these versions to obtain the fix.

      It may however occur that Crowd continues to incrementally synchronize with Azure AD, without picking up the existing memberships. In such case it's possible to force a full synchronization using the following steps:

      • Uncheck the "Enable incremental sync" checkbox
      • Click the "Update" button
      • Check the "Enable incremental sync" checkbox
      • Click the "Update" button again

            [CWD-5192] Azure AD synchronisation remove membership

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 - restricted [ 2694946 ] New: JAC Bug Workflow v3 [ 3366072 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Patryk made changes -
            Component/s New: Directory - Azure Active Directory [ 58192 ]
            Owen made changes -
            Symptom Severity Original: Critical [ 14430 ] New: Severity 1 - Critical [ 15830 ]
            Marek Parfianowicz made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 389070 ]
            Chris Jeggo (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 375901 ]
            Chris Jeggo (Inactive) made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 375085 ]
            Eric Lam made changes -
            Description Original: h3. Fix and update notes
            The issue has been fixed in Crowd 3.0.3, 3.1.4 and 3.2.2. It may however occur that Crowd continues to incrementally synchronize with Azure AD, without picking up the existing memberships. In such case it's possible to force a full synchronization using the following steps:
            * Uncheck the "Enable incremental sync" checkbox
            * Click the "Update" button
            * Check the "Enable incremental sync" checkbox
            * Click the "Update" button again

            h3. Summary
            After adding the Azure connector or doing a full synchronization all membership to the groups will not be synchronized to the Crowd from Azure AD.

            h3. Environment
            * Azure AD
            * Latest Crowd (tested with 3.2.1)

            h3. How to Replicate
             # Set AZURE AD directory on Crowd
            # After synchronization,

            h3. Expected Results
            * users, groups, and membership to the groups to be synched normally on Crowd

            h3. Actual results
            * Users and groups synched, but users are not showing under their respective groups on Crowd.

            h3. Workaround
            No known workaround at the moment.

            h3. Notes
            It looks like Microsoft API for Azure AD has changed. At the moment there is no documentation about it.

            New: h3. Summary
            After adding the Azure connector or doing a full synchronization all membership to the groups will not be synchronized to the Crowd from Azure AD.

            h3. Environment
            * Azure AD
            * Latest Crowd (tested with 3.2.1)

            h3. How to Replicate
             # Set AZURE AD directory on Crowd
            # After synchronization,

            h3. Expected Results
            * users, groups, and membership to the groups to be synched normally on Crowd

            h3. Actual results
            * Users and groups synched, but users are not showing under their respective groups on Crowd.

            h3. Notes and Resolution

            The issue has been fixed in Crowd 3.0.3, 3.1.4 and 3.2.2 - please update to any of these versions to obtain the fix.

            It may however occur that Crowd continues to incrementally synchronize with Azure AD, without picking up the existing memberships. In such case it's possible to force a full synchronization using the following steps:

            * Uncheck the "Enable incremental sync" checkbox
            * Click the "Update" button
            * Check the "Enable incremental sync" checkbox
            * Click the "Update" button again
            Patryk made changes -
            Description Original: h3. Summary
            After adding the Azure connector or doing a full synchronization all membership to the groups will not be synchronized to the Crowd from Azure AD.

            h3. Environment
            * Azure AD
            * Latest Crowd (tested with 3.2.1)

            h3. How to Replicate
             # Set AZURE AD directory on Crowd
            # After synchronization,

            h3. Expected Results
            * users, groups, and membership to the groups to be synched normally on Crowd

            h3. Actual results
            * Users and groups synched, but users are not showing under their respective groups on Crowd.

            h3. Workaround
            No known workaround at the moment.

            h3. Notes
            It looks like Microsoft API for Azure AD has changed. At the moment there is no documentation about it.

            New: h3. Fix and update notes
            The issue has been fixed in Crowd 3.0.3, 3.1.4 and 3.2.2. It may however occur that Crowd continues to incrementally synchronize with Azure AD, without picking up the existing memberships. In such case it's possible to force a full synchronization using the following steps:
            * Uncheck the "Enable incremental sync" checkbox
            * Click the "Update" button
            * Check the "Enable incremental sync" checkbox
            * Click the "Update" button again

            h3. Summary
            After adding the Azure connector or doing a full synchronization all membership to the groups will not be synchronized to the Crowd from Azure AD.

            h3. Environment
            * Azure AD
            * Latest Crowd (tested with 3.2.1)

            h3. How to Replicate
             # Set AZURE AD directory on Crowd
            # After synchronization,

            h3. Expected Results
            * users, groups, and membership to the groups to be synched normally on Crowd

            h3. Actual results
            * Users and groups synched, but users are not showing under their respective groups on Crowd.

            h3. Workaround
            No known workaround at the moment.

            h3. Notes
            It looks like Microsoft API for Azure AD has changed. At the moment there is no documentation about it.

            Patryk added a comment - - edited

            Hello,

            The fix is available in Crowd 3.0.3, Crowd 3.1.4 and Crowd 3.2.2. It may however occur that Crowd continues to incrementally synchronize with Azure AD, not picking up the existing memberships. In such case please:

            • Uncheck the "Enable incremental sync" checkbox
            • Click the "Update" button
            • Check the "Enable incremental sync" checkbox
            • Click the "Update" button again

            Best regards,
            Patryk Petrowski

            Patryk added a comment - - edited Hello, The fix is available in Crowd 3.0.3, Crowd 3.1.4 and Crowd 3.2.2. It may however occur that Crowd continues to incrementally synchronize with Azure AD, not picking up the existing memberships. In such case please: Uncheck the "Enable incremental sync" checkbox Click the "Update" button Check the "Enable incremental sync" checkbox Click the "Update" button again Best regards, Patryk Petrowski
            Patryk made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]

              Unassigned Unassigned
              srezkalla@atlassian.com Sarah Rezkalla (Inactive)
              Affected customers:
              10 This affects my team
              Watchers:
              19 Start watching this issue

                Created:
                Updated:
                Resolved: