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  1. Crowd Data Center
  2. CWD-3924

2.8 upgrade hangs with "Error while trying to initialise Crowd Container"

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      I have seen this twice.

      Upon the first start-up after upgrading from 2.7.2-rc4 to 2.8.0-m1, the log stops at the following line and the Crowd server does not proceed to finish the start-up:

      2014-05-22 06:24:51,769 localhost-startStop-1 INFO [atlassian.plugin.manager.DefaultPluginManager] Plugin system started in 0:00:11.075
2014-05-22 06:24:51,789 localhost-startStop-1 INFO [ContainerBase.[Catalina].[localhost].[/crowd]] org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)

      If accessing the Crowd Console, I will see an error screen saying:

      fatal Error while trying to initialise Crowd Container. could not perform addBatch

      (See attached the screenshot and the complete log).

      I needed to restart once or twice to get the Crowd Server completely started. (For one occurrence of the issue, I only needed to restart once; for another time, I needed to restart twice.)

        1. atlassian-crowd.log
          347 kB
          Zhuang Xu
        2. Atlassian Crowd - System Errors - Google Chrome_999.png
          52 kB
          Zhuang Xu

          Form Name

            [CWD-3924] 2.8 upgrade hangs with "Error while trying to initialise Crowd Container"

            Ishwinder Kaur made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]
            Ishwinder Kaur made changes -
            Labels Original: cwd-cleanup-1 New: cleanup-seos-fy25 cwd-cleanup-1
            SET Analytics Bot made changes -
            UIS Original: 5 New: 0
            SET Analytics Bot made changes -
            UIS Original: 6 New: 5
            SET Analytics Bot made changes -
            UIS Original: 5 New: 6
            SET Analytics Bot made changes -
            UIS Original: 7 New: 5
            SET Analytics Bot made changes -
            UIS Original: 5 New: 7
            SET Analytics Bot made changes -
            UIS Original: 7 New: 5
            SET Analytics Bot made changes -
            UIS Original: 6 New: 7
            SET Analytics Bot made changes -
            UIS Original: 7 New: 6

              Unassigned Unassigned
              zxu@atlassian.com Zhuang Xu (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: