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Type:
Bug
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Resolution: Timed out
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Priority:
Medium
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None
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Affects Version/s: 2.8
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Component/s: None
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None
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Severity 1 - Critical
After upgrade to 2.8.0-m1 from 2.7.2-rc4, logging to Crowd Console starts failing with the following on-screen error message
Connection to authentication server failed. Please review the logs for more information.
and these exceptions in log: https://bitbucket.org/pastes/atlassian/cXKy/raw/e153dd3fc8ac6a87f6d0a59572c916b8e5f0b48f/paste.txt.
Steps to reproduce:
- Install a 2.7.2-rc4 using a newly created PostgreSQL database.
- Log in to Crowd console as admin and visit several random pages.
- Shutdown Crowd and see that the Java process disappears.
- Install a 2.8.0-m1 (extracting the tar.gz file) and point it to the same data directory as that of the 2.7.2-rc4 instance.
- Start up 2.8.0-m1 and see that the upgrade process kicks in and finishes.
- Go to the same browser session that has not been logged out from, expecting to be able to continue to access Crowd console.
- The actual observation is that the page stagnates for about a minute; at the same time this error message appears in the log:
2014-05-19 00:56:30,712 http-bio-8095-exec-1 ERROR [xfire.transport.http.HttpChannel] java.net.SocketTimeoutException: Read timed out 2014-05-19 00:56:30,738 http-bio-8095-exec-3 INFO [service.soap.client.SecurityServerClientImpl] Existing application token is null, authenticating ...
- Then instead of the original page, the login screen shows up.
- Log in as the same admin user.
- The login screen hangs too for another minute, and then the following error message appears on the screen: Connection to authentication server failed. Please review the logs for more information.
- At the same time when the aforementioned error message appears on the screen, these exceptions appear in the log: https://bitbucket.org/pastes/atlassian/cXKy/raw/e153dd3fc8ac6a87f6d0a59572c916b8e5f0b48f/paste.txt.
Trying again or restarting Crowd does not fix the problem.
- mentioned in
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