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  1. Crowd Data Center
  2. CWD-3256

Crowd logs a warning about Incremental Synchronization even when it is not enabled

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 2.6.3
    • None
    • User Management
    • None

      JIRA is connected with Crowd, that syncs with an LDAP that does not support incremental synchronization and even after disabling the incremental sync in JIRA's directory settings, you keep receiving:

      2013-04-01 10:00:03,234 QuartzWorker-0 WARN [directory.ldap.cache.EventTokenChangedCacheRefresher] Incremental synchronisation is not available. Falling back to full synchronisation
com.atlassian.crowd.event.IncrementalSynchronisationNotAvailableException: Incremental synchronisation is not guaranteed to be available
 at com.atlassian.crowd.integration.rest.service.RestCrowdClient.getCurrentEventToken(RestCrowdClient.java:948)
 at com.atlassian.crowd.directory.RemoteCrowdDirectory.getCurrentEventToken(RemoteCrowdDirectory.java:651)
 at com.atlassian.crowd.directory.ldap.cache.EventTokenChangedCacheRefresher.synchroniseAll(EventTokenChangedCacheRefresher.java:45)
 at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:619)
 at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:63)
 at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50)
 at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJob.execute(DirectoryPollerJob.java:34)

      Crowd version is 2.3.6 using a Delegated Auth Directory

              jwalton joe
              pcora Pedro Cora (Inactive)
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                Created:
                Updated:
                Resolved: