Details
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Suggestion
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Resolution: Unresolved
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None
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None
Description
New customers/evaluators often come across failures whilst setting up Crowd for the first time, that prohibits them from continuing on unless they magically work out why or contact Support.
Most of these failures are a result of non-validation of user input at the time of input. Plus the failures are not informative enough to help the user.
We should review the setup process to determine where validation should occur throughout the process and improve those stages that are currently less than ideal.
Errors often bubble up and are shown as warnings: more context-specific information would help, about what's gone wrong, the consequences and the steps to fix it.
Attachments
Issue Links
- is duplicated by
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CWD-3061 Improve error reporting during setup
- Closed
- relates to
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CWD-2155 Empty password encryption selection
- Closed
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CWD-1085 trailing spaces at crowd.home breaks installation
- Closed
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CWD-1759 Unable to install CROWD after entering License
- Closed
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CWD-1919 cannot log into crowd after install
- Closed
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CWD-3061 Improve error reporting during setup
- Closed