Details
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Suggestion
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Resolution: Fixed
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Description
Hi,
We had a 50-user crowd license, hooked up to our LDAP server, with only 22 users or so. We use Jira and Confluence, and they authenticate against Crowd. We also use the Crowd built-in account management to allow users to change their password.
We have one directory setup for Jira and Confluence to authenticate against. This is read-only to our LDAP server, so the Jira and Confluence groups don't propagate up to our LDAP server.
We have another directory setup for Crowd only, as write, so users can change their passwords.
So when a user changes their password, we found out they are counted twice, even though it's the same user in both directories. This posed a problem for us licence-wise, and locked us out of our account. We only need a 50-user license, and to pay the extra $1100 or so for a license we don't need, doesn't make sense.
Is there a way around this?