Uploaded image for project: 'Crowd Data Center'
  1. Crowd Data Center
  2. CWD-3076

Don't count same user in multiple directories multiple times

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Fixed
    • 2.11.0
    • None
    • None
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Hi,

      We had a 50-user crowd license, hooked up to our LDAP server, with only 22 users or so. We use Jira and Confluence, and they authenticate against Crowd. We also use the Crowd built-in account management to allow users to change their password.

      We have one directory setup for Jira and Confluence to authenticate against. This is read-only to our LDAP server, so the Jira and Confluence groups don't propagate up to our LDAP server.

      We have another directory setup for Crowd only, as write, so users can change their passwords.

      So when a user changes their password, we found out they are counted twice, even though it's the same user in both directories. This posed a problem for us licence-wise, and locked us out of our account. We only need a 50-user license, and to pay the extra $1100 or so for a license we don't need, doesn't make sense.

      Is there a way around this?

      Attachments

        Activity

          People

            Unassigned Unassigned
            c8760d01d2bc Nabeel Shahzad
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: