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  1. Crowd Data Center
  2. CWD-2972

Crowd documentation is ambiguous and should be updated regarding Crowd not sending email when a new user is created

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      The documentation of adding a new user in Crowd leads to a misunderstanding and makes the customer thinking that Crowd will send an email when a new user is added:

        (info) If you have configured an email server and a notification template, Crowd will send the user an email notification about their new password.

      It should be updated and state that Crowd will send the email when the user request it in "forgotten password" field.

            [CWD-2972] Crowd documentation is ambiguous and should be updated regarding Crowd not sending email when a new user is created

            Aakrity Tibrewal made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Aakrity Tibrewal made changes -
            Labels New: cleanup-seos-fy25

            Aakrity Tibrewal added a comment -
            Atlassian Update - 27 April 2025

            Hello,

            Thank you for submitting this suggestion. We appreciate you taking the time to share your ideas for improving our products, as many features and functions come from valued customers such as yourself.

            Atlassian is committed to enhancing the security and compliance of our Data Center products, with an emphasis on sustainable scalability and improving the product experience for both administrators and end-users. We periodically review older suggestions to ensure we're focusing on the most relevant feedback. This suggestion is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments. This inactivity suggests a low impact. Therefore, this suggestion is not in consideration for our future roadmap.

            Please note the comments on this thread are not being monitored.

            You can read more about our approach to highly voted suggestions here and how we prioritize what to implement here.

            To learn more about our recent investments in Crowd Data Center, please check our public roadmap.

            Kind regards,
            Crowd Data Center

            Aakrity Tibrewal added a comment - Atlassian Update - 27 April 2025 Hello, Thank you for submitting this suggestion. We appreciate you taking the time to share your ideas for improving our products, as many features and functions come from valued customers such as yourself. Atlassian is committed to enhancing the security and compliance of our Data Center products, with an emphasis on sustainable scalability and improving the product experience for both administrators and end-users. We periodically review older suggestions to ensure we're focusing on the most relevant feedback. This suggestion is being closed due to a lack of engagement in the last four years , including no new watchers, votes, or comments. This inactivity suggests a low impact. Therefore, this suggestion is not in consideration for our future roadmap. Please note the comments on this thread are not being monitored. You can read more about our approach to highly voted suggestions here and how we prioritize what to implement here. To learn more about our recent investments in Crowd Data Center, please check our public roadmap . Kind regards, Crowd Data Center
            SET Analytics Bot made changes -
            Support reference count New: 1
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3388927 ] New: JAC Suggestion Workflow 3 [ 3630949 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 [ 1391001 ] New: JAC Suggestion Workflow [ 3388927 ]
            Issue Type Original: Improvement [ 4 ] New: Suggestion [ 10000 ]
            Status Original: Needs Verification [ 10004 ] New: Gathering Interest [ 11772 ]
            Monique Khairuliana (Inactive) made changes -
            Epic Link Original: CWD-4704 [ 600140 ]
            Patryk made changes -
            Epic Link New: CWD-4704 [ 600140 ]
            Patryk made changes -
            Status Original: Open [ 1 ] New: Needs Verification [ 10004 ]
            Marek Radochonski (Inactive) made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 317702 ]

              Unassigned Unassigned
              rgadami Rodrigo Girardi Adami
              Votes:
              9 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: