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  1. Crowd Data Center
  2. CWD-2972

Crowd documentation is ambiguous and should be updated regarding Crowd not sending email when a new user is created

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      The documentation of adding a new user in Crowd leads to a misunderstanding and makes the customer thinking that Crowd will send an email when a new user is added:

        (info) If you have configured an email server and a notification template, Crowd will send the user an email notification about their new password.

      It should be updated and state that Crowd will send the email when the user request it in "forgotten password" field.

            [CWD-2972] Crowd documentation is ambiguous and should be updated regarding Crowd not sending email when a new user is created

            Aakrity Tibrewal made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Aakrity Tibrewal made changes -
            Labels New: cleanup-seos-fy25
            SET Analytics Bot made changes -
            Support reference count New: 1
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3388927 ] New: JAC Suggestion Workflow 3 [ 3630949 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 [ 1391001 ] New: JAC Suggestion Workflow [ 3388927 ]
            Issue Type Original: Improvement [ 4 ] New: Suggestion [ 10000 ]
            Status Original: Needs Verification [ 10004 ] New: Gathering Interest [ 11772 ]
            Monique Khairuliana (Inactive) made changes -
            Epic Link Original: CWD-4704 [ 600140 ]
            Patryk made changes -
            Epic Link New: CWD-4704 [ 600140 ]
            Patryk made changes -
            Status Original: Open [ 1 ] New: Needs Verification [ 10004 ]
            Marek Radochonski (Inactive) made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 317702 ]
            Owen made changes -
            Workflow Original: Crowd Development Workflow v2 [ 447138 ] New: Simplified Crowd Development Workflow v2 [ 1391001 ]

              Unassigned Unassigned
              rgadami Rodrigo Girardi Adami
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              9 Vote for this issue
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                Created:
                Updated:
                Resolved: