Help customers understand trade-offs of configurations - diagrams/models

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Documentation
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      From discussion with Yilin:

      Our support engineers generally recommend against giving write access from Crowd/JIRA/etc to LDAP because of network security. We recommend admins manage their users directly from LDAP.

      An example setup: if you want to have JIRA public sign-up and read-only integration with LDAP for internal users/employees, configure JIRA to write to an internal user directory for public sign-up. (Crowd's internal user directory, or one in JIRA? would need write access to Crowd)

      Other relevant details:

      • Passwords are always in LDAP - both delegated and connector. Passwords only in Crowd when using an internal directory.
      • Group membership is in LDAP with connector, Crowd with delegated. When using delegated, no group information is inherited from LDAP at all.
      • Application permissions (space access, project permissions) always in application
      • Most attributes in LDAP aren't brought into Crowd/JIRA. Internal directories can have attributes added to them to track stuff like phone numbers.
      • You CAN disable or even delete JIRA's internal directory, but it can cause serious problems if there are users in it.

              Assignee:
              Unassigned
              Reporter:
              Melanie Wright (Inactive)
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                Created:
                Updated: