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  1. Crowd Data Center
  2. CWD-2579

Improve UI messaging when Granting Crowd Users rights to give them access to the 'Self-Service Console'

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      The requirement to make this to work is to ensure the following are true:

      • The person's username is in a user directory where all users are authorised to use Crowd. See the instructions below.
      • The person is not a member of a group mapped to the 'crowd' application. (Group members will have Crowd administration rights.)

      A customer comment:

      Its quite counterintuitive that you add a directory with "allow all to auth" and then make sure not to map their group. Probably could clean up the messaging on the UI to make this clear.

            [CWD-2579] Improve UI messaging when Granting Crowd Users rights to give them access to the 'Self-Service Console'

            SET Analytics Bot made changes -
            Labels New: cleanup-seos-dc
            SET Analytics Bot made changes -
            Support reference count New: 1
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3388779 ] New: JAC Suggestion Workflow 3 [ 3630838 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 [ 1389638 ] New: JAC Suggestion Workflow [ 3388779 ]
            Issue Type Original: Improvement [ 4 ] New: Suggestion [ 10000 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Owen made changes -
            Workflow Original: Crowd Development Workflow v2 [ 305830 ] New: Simplified Crowd Development Workflow v2 [ 1389638 ]
            Roy Hartono [Atlassian] created issue -

              Unassigned Unassigned
              rhartono Roy Hartono [Atlassian]
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                Created:
                Updated: