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  1. Crowd Data Center
  2. CWD-1790

Error when refusing to add a user or change a password over a non-SSL Active Directory connection is uninformative

    • Icon: Bug Bug
    • Resolution: Won't Fix
    • Icon: Low Low
    • None
    • 2.0.3
    • Directory - LDAP
    • None
    • Linux server, JDK 1.5.0, Windows 2003 Server for AD backend

      When attempting to create a user or change a password over a non-SSL connection, you'll get a cryptic error (which is tenuously connected in the documentation to the fact that you need to configure an SSL connection). I think it would be much better if Crowd simply informed the user that it was not possible to take these actions over a non-SSL LDAP connection.

      The error I get in this case is this:

      Entity Invalid: [com.atlassian.crowd.integration.model.user.UserTemplateWithAttributes@45f778[name=another.test,directoryId=32770,active=true,emailAddress=anothertest@demiurgestudios.com,firstName=Another,lastName=Test,displayName=Another Test,iconLocation=]] with error: [LDAP: error code 53 - 0000001F: SvcErr: DSID-031A0FC0, problem 5003 (WILL_NOT_PERFORM), data 0 ]; nested exception is javax.naming.OperationNotSupportedException: [LDAP: error code 53 - 0000001F: SvcErr: DSID-031A0FC0, problem 5003 (WILL_NOT_PERFORM), data 0 ]; remaining name 'cn=another.test, OU=All Users,OU=Demiurge,DC=DEMIURGE,DC=LOCAL'

            [CWD-1790] Error when refusing to add a user or change a password over a non-SSL Active Directory connection is uninformative

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 - restricted [ 1509524 ] New: JAC Bug Workflow v3 [ 3365755 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Mareusz (Inactive) made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]
            jonah (Inactive) made changes -
            Symptom Severity New: Minor [ 14432 ]
            Owen made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 [ 1391606 ] New: Simplified Crowd Development Workflow v2 - restricted [ 1509524 ]
            Owen made changes -
            Workflow Original: Crowd Development Workflow v2 [ 272517 ] New: Simplified Crowd Development Workflow v2 [ 1391606 ]
            jawong.adm made changes -
            Workflow Original: JIRA Bug Workflow v2 [ 199021 ] New: Crowd Development Workflow v2 [ 272517 ]
            Andrew Moise created issue -

              Unassigned Unassigned
              andrew.moise Andrew Moise
              Affected customers:
              2 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: