More customisation needed on My Requests page in CSM portal

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Support site
    • None

      Problem Description

      The current Requests page is missing several key usability features that make it difficult to manage and navigate requests efficiently. Specifically, it lacks:

      Advanced filters on the requests table

      • Ability to filter by type, status, and shared with.

      Search functionality within the table

      • No way to quickly locate a specific request by keyword or name.

      A polished and consistent request view

      • Spacing, typography, and layout issues make the interface feel cluttered and harder to read.

      Without these capabilities, reviewing, organizing, and finding requests becomes time-consuming and less intuitive.

      Why This Is Important

      Adding these improvements would provide several benefits:

      • Improved efficiency: Filters and search would significantly reduce the time needed to locate and manage requests, especially as the number of requests grows.
      • Better user experience: A more polished and cohesive layout enhances readability and reduces cognitive load.
      • Scalability: As users handle more requests, robust filtering and search tools become essential for maintaining workflow productivity.
      • Accuracy and control: Being able to narrow down requests by type, status, or sharing details helps users stay organized and ensures nothing important is overlooked.
      • Professional appearance: A clean, well-structured interface increases trust and satisfaction with the product.

      Workaround (if any)
      None.

            Assignee:
            Bevan Souster
            Reporter:
            Samriddhi
            Votes:
            3 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated: