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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Channel - Support Site - Customer Portal
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None
Issue Summary
Currently, there is a styling inconsistency on customer help center pages regarding banner layouts.
We can customise the home page banner to full-width Wide or center. However the form "Contact Us" and "My requests" page has a fixed padding with no option to customise it.
Steps to Reproduce
- Customise the homepage with different banner widths.
- Observe that the "Contact us" and "My requests" page banner remains the same
Expected Results
Based on the option selected in the Home page, the other Pages should be automatically (dynamically) adjusted to display a consistent view.
This inconsistency creates a disjointed user experience and lacks the polished look expected of a professional customer portal.
Actual Results
Banner widths in different pages are inconsistent.
Workaround
Currently there is no known workaround for this behaviour. A workaround will be added here when available