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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Affects Version/s: 4.8.12, 4.8.13
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Component/s: Integrations
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Severity 2 - Major
Issue Summary
When Fisheye/Crucible is integrated with Jira Cloud, creating a Jira issue from the Crucible comment fails with an error, and it is not possible to create the issue from Crucible review comments.
Steps to Reproduce
- Integrate Fisheye/Crucible 4.8.12 or 4.8.13 with Jira Cloud using the Application Link
- Create a Crucible review and add a comment
- Try to Create Issue on Jira from the added comment
Expected Results
- Jira Issue to be created successfully on Jira Cloud
Actual Results
- Issue creation fails with the below error
The below exception is thrown in the atlassian-fisheye-yyyy-mm-dd.log file:
2023-09-20 05:59:07,536 WARN [qtp38544126-461 url: /rest/jira-ril/1.0/jira-rest/metadata/1ab934640d7fc535ba71482f3a451b58; user: test ] com.atlassian.crucible.plugins.ril.service.JiraServiceImpl JiraServiceImpl-doRestCallViaApplink - Failed to execute application link request. Server: https://test.atlassian.net Method: GET Url: https://test.atlassian.net/rest/api/2/issue/createmeta/10001/issuetypes?startAt=0&maxResults=50
Response: 404 Not Found
Errors: Errors{errorMessages=[Request to Jira failed. Returned with 404. Response: <?xml version="1.0" encoding="UTF-8" standalone="yes"?><status><status-code>404</status-code><message>null for uri: https://test.atlassian.net/rest/api/2/issue/createmeta/10001/issuetypes?startAt=0&maxResults=50</message></status>], errors={}}
Workaround
Currently, the only workaround is to create issues directly in Jira Cloud.
