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Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 4.8.13
Affects Version/s: 4.8.12
Component/s: Integrations
Labels:
- release-48x

Symptom Severity:
Severity 2 - Major
UIS:
6

Issue Summary

When the permission scheme of a project in Jira 9 is changed to a new permission scheme, users can no longer create issues from review comments in Crucible.
This is reproducible on Data Center: yes

Steps to Reproduce

Step 1

Setup Crucible 4.8.12
Setup Jira 9.4.5
- Create project ABC in Jira
- Create project DEF in Jira
Create application link
Create review in Crucible
- Create comment on review in Crucible
- Click "Create issue"
Working as expected, you can select ABC or DEF.

Step 2

Now create new Permission Scheme in Jira "Test"
Leave properties as default.
Switch project ABC to "Test" Scheme
Click again "Create issue" on the comment in Crucible:
Spinner remains forever and you cannot select a project:

Expected Results

An option to select a project should be visible in the pop-up screen and the Issue should be created successfully.

Actual Results

Spinner remains forever on the pop-up screen and you cannot select a project.

The below exception is thrown in the xxxxxxx.log file:

2023-05-10 12:48:21,298 ERROR [qtp1659840424-524 url: /f4812/rest/jira-ril/1.0/jira-rest/metadata/240b04e64a7ff277a5fcd0a184c00d0d; user: fisheye4812 ] com.atlassian.plugins.rest.common.error.jersey.ThrowableExceptionMapper ThrowableExceptionMapper-toResponse - Uncaught exception thrown by REST service: null
java.lang.NullPointerException
	at com.atlassian.crucible.plugins.ril.rest.JiraRestResource.getIssueTypes(JiraRestResource.java:486) [jira-ril-4.8.12-20230508082928_1683527736000.jar:?]
	at com.atlassian.crucible.plugins.ril.rest.JiraRestResource.performGetProjectsAndIssueTypes(JiraRestResource.java:458) [jira-ril-4.8.12-20230508082928_1683527736000.jar:?]
	at com.atlassian.crucible.plugins.ril.rest.JiraRestResource.metadata(JiraRestResource.java:192) [jira-ril-4.8.12-20230508082928_1683527736000.jar:?]
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_281]
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_281]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_281]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_281]
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:83) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:41) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:110) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:190) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1542) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1473) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1419) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1409) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:409) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:558) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:829) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:59) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:22) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:34) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.analytics.client.filter.UniversalAnalyticsFilter.doFilter(UniversalAnalyticsFilter.java:75) [?:?]
	at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:48) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:32) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:55) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:79) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:51) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:59) [atlassian-plugins-servlet-4.4.17.jar:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:59) [atlassian-plugins-servlet-4.4.17.jar:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at com.atlassian.crucible.filters.CrucibleFilter.doFilter(CrucibleFilter.java:148) [fisheye.jar:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at com.cenqua.fisheye.web.filters.TotalityFilter.doFilter(TotalityFilter.java:304) [fisheye.jar:?]
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94) [atlassian-trusted-apps-core-4.1.6.jar:?]
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37) [atlassian-rest-module-3.5.6_1683527736000.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:59) [atlassian-plugins-servlet-4.4.17.jar:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at com.cenqua.fisheye.web.filters.ProductInfoFilter.doFilter(ProductInfoFilter.java:43) [fisheye.jar:?]
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) [atlassian-plugins-servlet-4.4.17.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:59) [atlassian-plugins-servlet-4.4.17.jar:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at com.cenqua.fisheye.web.filters.UpfrontFilter.doFilter(UpfrontFilter.java:54) [fisheye.jar:?]
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at com.cenqua.fisheye.web.filters.SecurityHeadersFilter.doFilter(SecurityHeadersFilter.java:54) [fisheye.jar:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at com.atlassian.fecru.profiling.ProfilingServletFilter.doFilter(ProfilingServletFilter.java:60) [fisheye.jar:?]
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:201) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:600) [jetty-security-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1434) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501) [jetty-servlet-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1349) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:191) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:763) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.Server.handle(Server.java:516) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:400) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:645) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:392) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) [jetty-server-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) [jetty-io-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [jetty-io-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) [jetty-io-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338) [jetty-util-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315) [jetty-util-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173) [jetty-util-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) [jetty-util-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409) [jetty-util-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883) [jetty-util-9.4.44.v20210927.jar:9.4.44.v20210927]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034) [jetty-util-9.4.44.v20210927.jar:9.4.44.v20210927]
	at java.lang.Thread.run(Thread.java:748) [?:1.8.0_281]

Workaround

This issue happens due to lack of permission. You should grant 'Create issues' to 'Group(jira-administrators)'

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Discovered while testing

CRUC-8544 Unable to create issues in Jira 9 from Fisheye

Closed

mentioned in: Page Loading...; Page Loading...

Assignee:: dkozinets (Inactive)
Reporter:: Andrew Bimba (Inactive)
Votes:: 2 Vote for this issue
Watchers:: 5 Start watching this issue

Created:: 11/May/2023 7:22 AM
Updated:: 12/Feb/2024 4:42 PM
Resolved:: 07/Jun/2023 7:37 PM

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