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  1. Crucible
  2. CRUC-8544

Unable to create issues in Jira 9 from Fisheye

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      Issue Summary

      The 'createmeta' endpoint Crucible uses to create issues in Jira is no longer present in Jira 9

      Steps to Reproduce

      • Link Crucible with Jira 9+.
      • Create a code review and add a comment.
      • Click 'Create issue' from a comment.

      Expected Results

      Crucible is able to create issue in Jira 9 as it does in Jira 8

      Actual Results

      Issues are not created and the following WARN message is shown on the Fisheye/Crucible logs

      2023-07-17 12:20:18,400 WARN  [qtp1414967210-56374 ] com.atlassian.crucible.plugins.ril.service.JiraServiceImpl JiraServiceImpl-doRestCallViaApplink - Failed to execute application link request. Server: https://jira.test.com Method: GET Url: https://jira.test.com/rest/api/2/issue/createmeta
    Response: 404 
    Errors: Errors{errorMessages=[Issue Does Not Exist], errors={}}

      Workaround

      none available currently

            [CRUC-8544] Unable to create issues in Jira 9 from Fisheye

            Tejaswini P made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 871440 ]
            Marek Parfianowicz made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 867566 ]
            Marek Parfianowicz made changes -
            Labels Original: release-48x release-490 New: release-48x
            Marek Parfianowicz made changes -
            Labels Original: release-490 New: release-48x release-490
            Danny Samuel made changes -
            Description Original: h3. Issue Summary

            The 'createmeta' endpoint Crucible uses to create issues in Jira is no longer present in Jira 9

            h3. Steps to Reproduce

            * Link Crucible with Jira 9+.
            * Create a code review and add a comment.
            * Click 'Create issue' from a comment.

            h3. Expected Results

            Crucible is able to create issue in Jira 9 as it does in Jira 8

            h3. Actual Results

            Issues are not created and the following WARN message is shown on the Fisheye/Crucible logs

            {code:java}
            2023-07-17 12:20:18,400 WARN [qtp1414967210-56374 ] com.atlassian.crucible.plugins.ril.service.JiraServiceImpl JiraServiceImpl-doRestCallViaApplink - Failed to execute application link request. Server: https://jira.swqa.nxp.com Method: GET Url: https://jira.test.com/rest/api/2/issue/createmeta
                Response: 404
                Errors: Errors{errorMessages=[Issue Does Not Exist], errors={}}
            {code}

            h3. Workaround

            none available currently             		New: h3. Issue Summary

            The 'createmeta' endpoint Crucible uses to create issues in Jira is no longer present in Jira 9

            h3. Steps to Reproduce

            * Link Crucible with Jira 9+.
            * Create a code review and add a comment.
            * Click 'Create issue' from a comment.

            h3. Expected Results

            Crucible is able to create issue in Jira 9 as it does in Jira 8

            h3. Actual Results

            Issues are not created and the following WARN message is shown on the Fisheye/Crucible logs

            {code:java}
            2023-07-17 12:20:18,400 WARN [qtp1414967210-56374 ] com.atlassian.crucible.plugins.ril.service.JiraServiceImpl JiraServiceImpl-doRestCallViaApplink - Failed to execute application link request. Server: https://jira.test.com Method: GET Url: https://jira.test.com/rest/api/2/issue/createmeta
                Response: 404
                Errors: Errors{errorMessages=[Issue Does Not Exist], errors={}}
            {code}

            h3. Workaround

            none available currently
            Danny Samuel made changes -
            Description Original: h3. Issue Summary

            The 'createmeta' endpoint Crucible uses to create issues in Jira is no longer present in Jira 9

            h3. Steps to Reproduce

            * Link Crucible with Jira 9+.
            * Create a code review and add a comment.
            * Click 'Create issue' from a comment.

            h3. Expected Results

            Crucible is able to create issue in Jira 9 as it does in Jira 8

            h3. Actual Results

            Issues are not created.

            h3. Workaround

            none available currently             		New: h3. Issue Summary

            The 'createmeta' endpoint Crucible uses to create issues in Jira is no longer present in Jira 9

            h3. Steps to Reproduce

            * Link Crucible with Jira 9+.
            * Create a code review and add a comment.
            * Click 'Create issue' from a comment.

            h3. Expected Results

            Crucible is able to create issue in Jira 9 as it does in Jira 8

            h3. Actual Results

            Issues are not created and the following WARN message is shown on the Fisheye/Crucible logs

            {code:java}
            2023-07-17 12:20:18,400 WARN [qtp1414967210-56374 ] com.atlassian.crucible.plugins.ril.service.JiraServiceImpl JiraServiceImpl-doRestCallViaApplink - Failed to execute application link request. Server: https://jira.swqa.nxp.com Method: GET Url: https://jira.test.com/rest/api/2/issue/createmeta
                Response: 404
                Errors: Errors{errorMessages=[Issue Does Not Exist], errors={}}
            {code}

            h3. Workaround

            none available currently
            Cathy S made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 783748 ]
            Claire Upham made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 783748 ]
            Cathy S made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 779617 ]
            Cathy S made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 777971 ]

              32bd4bb1181b Artem Iurkov (Inactive)
              nhansberry Nate Hansberry
              Affected customers:
              2 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: