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  1. Crucible
  2. CRUC-8115

Workflow triggers in JIRA configured for Crucible related actions don't transition issues

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Details

    • Bug
    • Resolution: Fixed
    • High
    • 4.5.1, 4.6.0
    • 4.5.0
    • None

    Description

      Environment

      JIRA 7.3,7.4,7.5
      Fisheye/Crucible 4.5

      Steps to Reproduce

      1. Create a workflow trigger to transition an issue when a Crucible review is closed
      2. Create an issue in JIRA
      3. Start a review in Crucible that is linked to a JIRA issue
      4. Close the review.

      Expected Results

      The issue will transition to the status configured in the workflow.

      Actual Results

      The issue status remains the same.

      Notes

      • Workflow triggers still function when JIRA is linked to Fisheye/Crucible 4.4.1.
      • The issue can be reproduced when FeCru is upgraded to 4.5 from 4.4.1 or a clean install of 4.5.
      • The development panel in JIRA still shows the related review.
      • If we examine the workflow trigger diagnostics page for our workflow, the message "Fisheye/Crucible is not of a compatible version. Upgrade to the latest version of Crucible".
      • This not just isolated to closing a review. The trigger can be set to transition an issue when a review is opened and the transition does not get triggered when a review is opened in Crucible.

      Workaround

      No current workaround.

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              pswiecicki Piotr Swiecicki
              sseaver Shaun S
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              Dates

                Created:
                Updated:
                Resolved: