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Suggestion
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Resolution: Unresolved
As Crucible user I want to have a better universal inbox which lists all
- reviews I need to complete
- reviews I need to close
- comments I received an answer to (I haven't read yet)
- (unread) comments I was mentioned in using @mention functionality
- new unread comments (unread and read) in open or closed reviews I'm either author or reviewer.
- my non-closed code snippets
so
- I don't miss anything in reviews
- I don't need to fallback to email notifications which partially duplicate what I already process in Crucible.
- No time is wasted on processing in both Crucible an Gmail.
This can be called "Inbox" and replace existing "Inbox" you have in Crucible since existing is not practical due to the reasons highlighted.
"Archive" action similar to Gmail should be present so if I'm fine with specific comment then I can archive (acknowledge) it. Read/unread is different flow - if comment is read it means I read it but have not yet processed/acknowledged. That's why you have "Archive" feature in e.g. Gmail.
If at certain point the reviewer was removed from review then comments they added before should be in such "Inbox" unless they archived it. Currently if reviewer is removed from review then they can only access comments via email notifications or searching for such review in Crucible. But that's error-prone.
PL-1339 is a similar story but was closed for some reason. See it for more details.
- relates to
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BSERV-9034 [feature request] inbox message for comment in code review
- Closed
- supersedes
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CRUC-6526 Reviews with new comments should be displayed in Inbox
- Not Being Considered
- links to