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  1. Crucible
  2. CRUC-7049

Time submitted in minutes from Crucible being logged as hours in JIRA issues

      Steps to reproduce:

      1. Integrate JIRA 6.3.9 with FishEye 3.5.3 (this was not tested with other versions)
      2. Make sure the default time tracking unit in JIRA is set to 'hours'
      3. Submit time log (e.g., 10m) from a linked Crucible review to the JIRA issue
      4. Notice that the time submitted, regardless of the unit, will be in hours
        In the JIRA issue, it will show the '10m' logged as '1d 2h' (1 day of 8 hours + 2 hours = 10 hours)

      Screenshot from Crucible side showing that '10m' have been logged:

      Screenshot from JIRA side showing that '1d 2h' have been logged:

      Workaround:
      Use the default units in JIRA side as minutes and make sure to specify all values that way.

      Note:
      There's a similar closed bug report (CRUC-6890) but that's supposed to happen only "when closing review".

            [CRUC-7049] Time submitted in minutes from Crucible being logged as hours in JIRA issues

            Marek Parfianowicz made changes -
            Component/s New: Integrations [ 14490 ]
            Component/s Original: JIRA Integration [ 13290 ]
            Owen made changes -
            Workflow Original: FE-CRUC Bug Workflow [ 2941880 ] New: JAC Bug Workflow v3 [ 2955876 ]
            Owen made changes -
            Workflow Original: FECRU Development Workflow - Triage - Restricted [ 1512579 ] New: FE-CRUC Bug Workflow [ 2941880 ]
            Owen made changes -
            Workflow Original: FECRU Development Workflow - Triage [ 936762 ] New: FECRU Development Workflow - Triage - Restricted [ 1512579 ]
            Piotr Swiecicki made changes -
            Workflow Original: FECRU Development Workflow (Triage) [ 782529 ] New: FECRU Development Workflow - Triage [ 936762 ]

            Thank you for the quick response.

            I have requested that our infrastructure folks upgrade our Crucible instance. However I don't know the time frame. So you can close this for the time being. If we upgrade and it is still an issue I will reopen this issue.

            Thank you,

            Joe Kampf

            Deleted Account (Inactive) added a comment - Thank you for the quick response. I have requested that our infrastructure folks upgrade our Crucible instance. However I don't know the time frame. So you can close this for the time being. If we upgrade and it is still an issue I will reopen this issue. Thank you, Joe Kampf
            Piotr Swiecicki made changes -
            Fix Version/s New: 3.5.4 [ 45412 ]
            Resolution New: Fixed [ 1 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]

            Fix for CRUC-6890 fixed this issue too.

            Piotr Swiecicki added a comment - Fix for CRUC-6890 fixed this issue too.
            Piotr Swiecicki made changes -
            Link New: This issue duplicates CRUC-6890 [ CRUC-6890 ]
            Felipe Kraemer made changes -
            Description Original: *Steps to reproduce:*

            # Integrate JIRA 6.3.9 with FishEye 3.5.3 (this was not tested with other versions)
            # Make sure the default [time tracking unit in JIRA is set to 'hours'|https://confluence.atlassian.com/display/JIRA/Configuring+Time+Tracking]
            # Submit time log (e.g., 10m) from a linked Crucible review to the JIRA issue
            # Notice that the time submitted, regardless of the unit, will be in hours
            In the JIRA issue, it will show the '10m' logged as '1d 2h' (1 day of 8 hours + 2 hours = 10 hours)

            Screenshot from Crucible side showing that '10m' have been logged:
            !Screen Shot 2014-12-02 at 5.22.54 PM.png!

            Screenshot from JIRA side showing that '1d 2h' have been logged:
            !Screen Shot 2014-12-02 at 5.23.18 PM.png!

            *Workaround:*
            Use the default units in JIRA side as minutes and make sure to specify all values that way.
            New: *Steps to reproduce:*

            # Integrate JIRA 6.3.9 with FishEye 3.5.3 (this was not tested with other versions)
            # Make sure the default [time tracking unit in JIRA is set to 'hours'|https://confluence.atlassian.com/display/JIRA/Configuring+Time+Tracking]
            # Submit time log (e.g., 10m) from a linked Crucible review to the JIRA issue
            # Notice that the time submitted, regardless of the unit, will be in hours
            In the JIRA issue, it will show the '10m' logged as '1d 2h' (1 day of 8 hours + 2 hours = 10 hours)

            Screenshot from Crucible side showing that '10m' have been logged:
            !Screen Shot 2014-12-02 at 5.22.54 PM.png!

            Screenshot from JIRA side showing that '1d 2h' have been logged:
            !Screen Shot 2014-12-02 at 5.23.18 PM.png!

            *Workaround:*
            Use the default units in JIRA side as minutes and make sure to specify all values that way.

            *Note:*
            There's a similar closed bug report (CRUC-6890) but that's supposed to happen only *"when closing review"*.

              Unassigned Unassigned
              fkraemer Felipe Kraemer
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: